Davegeorgecooper

Q: apple id setup incorrectly - can't access iPad

My father has been given an iPad from my sister but she has set-up the iPad with the wrong iTunes account. She set-up the iTunes from my dad so I have the iTunes ID and password but she typed in the wrong email when setting it up. My father has an iTunes Account that he was using on another iPad but now the new one wants verification from an email address that doesn't exist and my father cannot access.

 

Furthermore, she added the wrong date for the personal information so I can't reset via the user question!!!

 

There must be a way I can my father back on his iPad?

iPad (3rd gen) Wi-Fi, iOS 7.1.2

Posted on Sep 3, 2014 11:45 AM

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