-
All replies
-
Helpful answers
-
Sep 4, 2014 7:58 AM in response to csailerby Jason L,Hi csailer,
Welcome to Apple Support Communities.
It sounds like you're running into an issue playing .MOV files in QuickTime Player. Take a look at the article linked below, it describes the file formats and components that QuickTime Player supports.
Media formats supported by QuickTime Player
http://support.apple.com/kb/HT3775
Also, these articles will help you find additional information about the video files on your Mac or add additional codecs and components to QuickTime Player.
Adding additional media format support to QuickTime
http://support.apple.com/kb/HT3526
Apple - QuickTime - QuickTime Components
https://www.apple.com/quicktime/resources/components.html
I hope this helps.
-Jason
