TS4062: iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing

Learn about iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Nycco

Q: Error code -50 on iPhone

I am getting error code -50 when trying to sync my iPhone 5c with my MacBook Pro. Any suggestions re: cause and remedy?

 

Thanks for any help/suggestions.

 

Nycco

MacBook Pro, iOS 7.1

Posted on Sep 5, 2014 12:45 AM

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Q: Error code -50 on iPhone

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  • by Limnos,

    Limnos Limnos Sep 5, 2014 6:15 AM in response to Nycco
    Level 9 (54,562 points)
    Mac OS X
    Sep 5, 2014 6:15 AM in response to Nycco

    If it is a system error code:

     

    http://forums.macosxhints.com/archive/index.php/t-31161.html

    Error code -50 is a generic code meaning there's some sort of communication difficulty.

     

    Maybe check your connector or try a different USB port, or restart the computer.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 5, 2014 1:19 PM in response to Nycco
    Level 10 (208,037 points)
    Applications
    Sep 5, 2014 1:19 PM in response to Nycco

    Please take each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.

    1. Turn off and restart the mobile device.

    2. If the device is connected via USB, connect it to a built-in port on the computer, not to a hub. If it's already connected to a built-in port, try a different one. Also try a different cable, if you have one. You can also try to sync over Wi-Fi.

    3. Delete the iPod Photo Cache. Quit and relaunch iTunes.

    4. Check the names of all albums and slideshows in iPhoto. The names should contain only plain letters and digits, not any punctuation marks or other characters. Rename them if necessary.

    5. Remove the soundtrack from any iPhoto slideshows that have one. If sync now works, you may be able to restore the soundtracks.

    6. Repair or rebuild the iPhoto library. Be sure to back it up first.