-
All replies
-
Helpful answers
-
Sep 7, 2014 8:54 AM in response to JohnnyMackby mario49,Hey JohnnyMack,
Thanks for the question. After reviewing your post, it sounds like you want to get back some deleted messages. Do you have a backup of your iOS device? I would recommend that you follow these articles, they may be able to help you resolve or isolate the issue. You will need to restore from a backup that has the messages still on it.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519?viewlocale=en_US
Here’s what iCloud backs up:
- Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
- Photos and videos in your Camera Roll
- Device settings
- App data
- Home screen and app organization
- iMessage, text (SMS), and MMS messages
- Ringtones
- Visual Voicemail
Thanks for using Apple Support Communities.
Have a nice day,
Mario
