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Sep 7, 2014 8:54 AM in response to majilhawby Jason L,Hi majilhaw,
Welcome to Apple Support Communities.
It sounds like you're running into an issue repairing or installing iTunes. You don't have to worry about losing your playlists or content in iTunes because that is saved in the iTunes Media folder, so go ahead and try to reinstall iTunes as shown in the article below.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Also, you can find more information about how iTunes stores media and settings here:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
I hope this helps.
-Jason
