Q: When I open itunes I get a 'DATA EXECUTION PREVENTION' 'Windows closed program'. Can anybody help please.

When open iTunes it starts OK then a message from Windows appears, 'DATA EXECUTION PREVENTION Windows closed program'. Then the whole thing shuts down. Does anybody know how to sort this out please. I am using XP operating system and have recently updated iTunes. Thanks

Posted on Sep 5, 2014 1:28 AM

I have this question too

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by Brett L,

Brett L Sep 7, 2014 9:33 AM in response to alanfromharlow
Community Specialists

Sep 7, 2014 9:33 AM in response to alanfromharlow

Hi alanfromharlow,

It sounds as if iTunes is failing to launch properly on your Windows computer. You don’t mention what version of Windows you have, but one of these two articles should be useful to you -

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Thanks for using Apple Support Communities.

Best,

Brett L
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Q: When I open itunes I get a 'DATA EXECUTION PREVENTION' 'Windows closed program'. Can anybody help please.

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by Brett L,

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