keith049

Q: I do not get an alert when I get a text on my 4s  sometimes

I do not get an alert when I get a text on my 4s sometimes. How do I set my phone?

iPhone 4S

Posted on Sep 6, 2014 7:46 PM

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Q: I do not get an alert when I get a text on my 4s  sometimes

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  • by alex_h1,

    alex_h1 alex_h1 Sep 9, 2014 7:36 AM in response to keith049
    Community Specialists
    Sep 9, 2014 7:36 AM in response to keith049

    Hello keith049,

    Thanks for using Apple Support Communities.

     

    To troubleshoot notifications on your iPhone please follow the steps below.

     

    Troubleshooting notifications

    Push notifications require an active Wi-Fi or cellular connection.

    Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).

    If you're not receiving notifications for a specific app, try these steps:

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.

     

    iOS: Understanding notifications

    http://support.apple.com/kb/HT3576

     

    Take care,

    Alex H.

  • by keith049,

    keith049 keith049 Sep 14, 2014 12:26 PM in response to alex_h1
    Level 1 (0 points)
    Sep 14, 2014 12:26 PM in response to alex_h1

    I am haveing problems with text alerts. Normally happens when it is a reply to one of my texts. New texts seem to get the alert.

  • by alex_h1,

    alex_h1 alex_h1 Sep 16, 2014 9:07 AM in response to keith049
    Community Specialists
    Sep 16, 2014 9:07 AM in response to keith049

    Hi Keith049,

     

    I'm sorry to hear the previous support article didn't help resolve the issue.  You may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

     

    Take care,

    Alex H.