Q: My camera and flashlight stopped working suddenly, only my front facing camera works. The camera app freezes and has to be ended e ... My camera and flashlight stopped working suddenly, only my front facing camera works. The camera app freezes and has to be ended every time. What the heck...help? more
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Helpful answers
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Oct 23, 2013 1:05 PM in response to JDValentineby brenden dv,Hi JDValentine,
If you are having issues with a camera on your iPhone, you may find the Camera troubleshooting in the following article helpful:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
- Brenden
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Nov 9, 2013 8:34 AM in response to JDValentineby nicolek1,I am having the exact same problem. I was told by AT&T it is a software issue. They said to first back up my phone on my computer itunes (not icloud as icloud will also mirror your broken software), then erase the entire phone and settings, then start from new. Don't enter your apple ID on start up. Just start up.
And guess what STILL DOES NOT WORK! I am going to call Apple. Will let you know what happens.
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Apr 21, 2014 6:48 PM in response to nicolek1by Mrs_Sauceda,So what was the outcome of your call? My iphone 5 does the same.
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Sep 10, 2014 2:01 AM in response to nicolek1by aygatdula,What did Apple advise you? I'm having the same problem.
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Sep 10, 2014 1:59 AM in response to brenden dvby aygatdula,Nope, this does not work. Neither the reset to factory setting advise made by Power Mac. They told me that it might be a hardware issue then.
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