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Helpful answers
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Sep 12, 2014 9:11 AM in response to Golden Bayby joe_73,Hi Golden Bay,
Welcome to the Apple Support Communities!
There could be several isolation steps I would recommend in this situation. The attached article should help you through that isolation process and resolve the situation.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Have a great day,
Joe