BTB1306
Level 1 (0 points)

Q: Messages: Google talk contacts not showing up (Mavericks)

Hello,

 

I use the Messages app (on Mavericks) for iMessage and Google Talk (GChat). Since upgrading to Mavericks, I cannot send new messages through Google Talk, for the contacts list shows me only the option of iMessage. In Mountain Lion, I would see both, iMessage and "Jabber", as options and would choose one or the other.

 

If one of my Google Talk contacts sends me a message, then Messages seems to understand that this conversation goes through Google Talk and I can reply, no problem. So, my problem is seeing my Google Talk contacts to start a concversation.

 

(BTW: I just checked and the same problem arises if I try to share a page in Safari. If I choose to share with Messages, I only see the iMessage option)

 

Anyone with the same problem? Any clues on what to do?

 

Thanks!

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9)

Posted on Nov 26, 2013 8:05 PM

by Ralph Johns (UK),Solvedanswer
Ralph Johns (UK) Ralph Johns (UK)
Level 9 (73,203 points)
Applications
A:

Hi,

 

In Messages > Preferences > Accounts change the Description to read anything  you want for the Accounts.

 

I list Google as such as I have other Jabber accounts.

 

There is a a default way they will list.

 

In the General Section of the Preferences your can change to Untick the item that Links all Buddy Lists

Then in the Window Menu the Buddy list will list with their Own CMD + # item

The Name for the Buddy List works like this:-

 

One AIM (valid) and one Jabber (Valid) name will display as "AIM Buddy List" and "Jabber Buddy List" if there is nothing in the description box.

When you have two or any type of Buddy List they will list as the Screen Name or Jabber ID

Once you use the Description Field they will show as those Buddy List Names

AccountNames.png

 

 

I still feel this is something to do with the Contacts app and the Address Cards.

 

How are the Names displaying in the Buddy List(s) ?

 

When in conversation what is appearing next to their text ?

Is it Name, Handle (Screen Name or ID) or just their Pic ?

See View Menu > Buddies  and the Messages item in the same menu.

One is supposed to refer to the Buddy List and the other the chats (or they did in iChat).

In Mavericks the distinction seems to be somewhat lost.

 

In a Buddy List right click a Buddy.  (I had to resort to highlight and then using CMD + i keys - Get Info)

What appears on their Info card ?

Does it appear to be linked to an Address Card ?

It will have an extra button bottom right saying Choose Card if there is not one.

 

 

3Sigcopy2.png
9:51 pm      Sunday; December 1, 2013

 

  iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Posted on Dec 1, 2013 1:51 PM

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Q: Messages: Google talk contacts not showing up (Mavericks)

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  • by aao1326,

    aao1326 aao1326 Sep 10, 2014 2:10 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Sep 10, 2014 2:10 PM in response to Ralph Johns (UK)

    I suppose it was not a question . You want me to put  it in form of a question? No problem , here it is:

     

    WHY are you being an ******* and lying about google account working , when they are clearly don't  ? Why do you feel a need to post  meaningless post void of any useful information ? when it was last time you tried it with an apple laptop, using different wifi locations?

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 10, 2014 2:32 PM in response to aao1326
    Level 9 (73,203 points)
    Applications
    Sep 10, 2014 2:32 PM in response to aao1326

    Hi,

     

    Whilst this document was originally written for iChat 3 it has undergone several rewrites to bring it up to date.

    What is does refer to is the ports need by the AIM and Google/Jabber side of Messages.

    Using iChat with a firewall or NAT router

     

    There is a similar document for the iMessages account and FaceTime on iOS devices (It was written before they were added to Macs)

    However the same ports apply

    Using FaceTime and iMessage behind a firewall

     

    By Default the Google option in iChat and Messages connects using port 5223 and using SSL.

    this port is not open in many public routers.

    Google do accept connection on port 443 but still using SSL  (you have to logout first to change the settings)

    Screen Shot 2014-09-10 at 22.21.55.png

    Some while ago I changed from using the POP service at Google to the IMAP service and have found it more stable

    Google Settings.png

     

    The account works on my iPhone  wherever I am

    IMG_2878.JPG

    3Sigcopy2.png

    10:32 pm      Wednesday; September 10, 2014

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by Csound1,

    Csound1 Csound1 Sep 10, 2014 3:16 PM in response to aao1326
    Level 9 (50,786 points)
    Desktops
    Sep 10, 2014 3:16 PM in response to aao1326

    aao1326 wrote:

     

    I suppose it was not a question . You want me to put  it in form of a question? No problem , here it is:

     

    WHY are you being an ******* and lying about google account working , when they are clearly don't

    The question is why are you so offensive.

     

    Google talk accounts work just fine in Messages, here's mine.

    gtalk1.png

    gtalk2.png

     

    You have a problem at your end, if your attitude wasn't so grating I might take the time to help you, but it is so maybe Ralph will.

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