Geoffrey Dyson

Q: i have internet connection but no browser works except in safe mode

i have internet connection, plenty of application that need the internet work perfectly, however no browsers are able to access or display any URL.  The only way I can get them to work is to boot in safe mode.  What's wrong and what can I do to rectify this ?  I am running OS X 10.9.4

OS X Mavericks (10.9.4)

Posted on Sep 10, 2014 11:57 PM

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Q: i have internet connection but no browser works except in safe mode

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  • Helpful answers

  • by carmarcoc,

    carmarcoc carmarcoc Sep 11, 2014 12:18 AM in response to Geoffrey Dyson
    Level 1 (65 points)
    Sep 11, 2014 12:18 AM in response to Geoffrey Dyson

    Hi,

     

    1. Try to connect with Ethernet cable, What browsers did you use?

  • by Geoffrey Dyson,

    Geoffrey Dyson Geoffrey Dyson Sep 11, 2014 3:56 AM in response to carmarcoc
    Level 1 (65 points)
    Sep 11, 2014 3:56 AM in response to carmarcoc

    Hi,

     

    Thanks.  Ethernet connection doesn't help.  I tried Safari, Chrome and Firefox to no avail.

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 11, 2014 4:09 AM in response to Geoffrey Dyson
    Level 10 (120,231 points)
    Apple Watch
    Sep 11, 2014 4:09 AM in response to Geoffrey Dyson

    Hi .

     

    GlimmerBlocker, PeerGuardian, and LIttle Snitch, can prevent webpages from loading as well as anti virus software and third party cleaning utilities such as CleanMyMac.

     

    Check System Preferences > Users & Groups > Login Items

     

    And  /Library/StartupItems



  • by Barney-15E,

    Barney-15E Barney-15E Sep 11, 2014 4:04 AM in response to Geoffrey Dyson
    Level 8 (49,737 points)
    Mac OS X
    Sep 11, 2014 4:04 AM in response to Geoffrey Dyson

    If it works in Safe Mode, that tends to implicate something you have installed that runs at startup. It is somehow causing the browser to fail to load pages.

    Did you install anything at the time it stopped working such as security/anti-virus?

  • by Eric Root,

    Eric Root Eric Root Sep 11, 2014 12:47 PM in response to Geoffrey Dyson
    Level 9 (69,956 points)
    iTunes
    Sep 11, 2014 12:47 PM in response to Geoffrey Dyson

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.


    Etrecheck – System Information

  • by Linc Davis,

    Linc Davis Linc Davis Sep 11, 2014 3:51 PM in response to Geoffrey Dyson
    Level 10 (207,926 points)
    Applications
    Sep 11, 2014 3:51 PM in response to Geoffrey Dyson

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.

    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.

    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

    4. Here's a summary of what you need to do, if you choose to proceed:

    ☞ Copy a line of text in this window to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ +N.+ =//p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    8. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

    exec bash

    and press return. Then paste the script again.

    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

    [Process completed]

    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.

    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

    ______________________________________________________________

    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • by Geoffrey Dyson,

    Geoffrey Dyson Geoffrey Dyson Sep 12, 2014 12:38 AM in response to Eric Root
    Level 1 (65 points)
    Sep 12, 2014 12:38 AM in response to Eric Root

    EtreCheck version: 1.9.15 (52)

    Report generated 12 Sep 2014 09:30:22 GMT+2

     

    Hardware Information: ?

      MacBook Pro Intel Core i7, 15" (Early 2011)

      MacBook Pro - model: MacBookPro8,2

      1 2.2 GHz Intel Core i7 CPU: 4 cores

      8 GB RAM

     

    Video Information: ?

      Intel HD Graphics 3000 - VRAM: 512 MB

      Color LCD 1680 x 1050

      AMD Radeon HD 6750M - VRAM: 1024 MB

     

    System Software: ?

      OS X 10.9.4 (13E28) - Uptime: 0 days 20:39:19

     

    Disk Information: ?

      OWC Mercury ELECTRA 6G SSD disk0 : (120.03 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted>: 209.7 MB

      System (disk0s2) / [Startup]: 119.17 GB (19.37 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      TOSHIBA MK7559GSXF disk1 : (750.16 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk1s1) <not mounted>: 209.7 MB

      Clint (disk1s2) /Volumes/Clint: 749.3 GB (20.88 GB free)

      Recovery HD (disk1s3) <not mounted>: 650 MB

     

    USB Information: ?

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. FaceTime HD Camera (Built-in)

      Sennheiser Communications  Sennheiser USB headset

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ?

      Apple Inc. thunderbolt_bus

     

    Configuration files: ?

      /etc/hosts - Count: 18

     

    Gatekeeper: ?

      Anywhere

     

    Kernel Extensions: ?

      [loaded] at.obdev.nke.LittleSnitch (4094 - SDK 10.8) Support

      [loaded] com.Cycling74.driver.Soundflower (1.5.3 - SDK 10.6) Support

      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support

      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support

      [not loaded] com.keyspan.iokit.DMRantiClassic (2.2) Support

      [not loaded] com.motu.driver.FireWireAudio (1.6 59200 - SDK 10.4) Support

      [not loaded] com.motu.driver.MicroBookAudio (1.6 59200 - SDK 10.4) Support

      [not loaded] com.motu.driver.PCIAudio (1.6 59200 - SDK 10.4) Support

      [not loaded] com.motu.driver.USBMidiKext (1.6 59200 - SDK 10.4) Support

      [not loaded] com.nike.sportwatch (1.0.0) Support

      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support

      [not loaded] com.roxio.TDIXController (2.0) Support

      [not loaded] com.sony.driver.prs2 (1.0.3d1) Support

      [not loaded] com.sprocketware.iokit.HHUSBKeyboardDriver (1.1) Support

      [not loaded] com.vara.driver.VaraAudio (1.0.2) Support

     

    Startup Items: ?

      ciscod: Path: /System/Library/StartupItems/ciscod

      DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater

     

    Launch Daemons: ?

      [running] at.obdev.littlesnitchd.plist Support

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.avast.init.plist Support

      [loaded] com.avast.uninstall.plist Support

      [failed] com.avast.update.plist Support

      [running] com.cisco.anyconnect.vpnagentd.plist Support

      [loaded] com.lsreset.plist Support

      [invalid] com.ncp-e.vpn.service.plist

      [loaded] com.oracle.java.Helper-Tool.plist Support

      [loaded] com.oracle.java.JavaUpdateHelper.plist Support

      [running] com.regularrateandrhythm.rowmotehelperaide.plist Support

      [running] com.teamviewer.teamviewer_service.plist Support

      [loaded] net.decimus.Synk.AuthTool.plist Support

     

    Launch Agents: ?

      [running] at.obdev.LittleSnitchUIAgent.plist Support

      [not loaded] com.adobe.AAM.Updater-1.0.plist Support

      [loaded] com.avast.userinit.plist Support

      [loaded] com.cisco.anyconnect.gui.plist Support

      [loaded] com.ncp-e.ncpmon.plist Support

      [running] com.netopia.timbuktu.pro.host.plist Support

      [running] com.nike.nikeplusconnect.plist Support

      [loaded] com.oracle.java.Java-Updater.plist Support

      [not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist Support

      [running] com.teamviewer.teamviewer.plist Support

      [running] com.teamviewer.teamviewer_desktop.plist Support

     

    User Launch Agents: ?

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.avast.home.userinit.plist Support

      [running] com.c-command.SpamSieve.LaunchAgent.plist Support

      [running] com.zeobit.MacKeeper.Helper.plist Support

     

    User Login Items: ?

      iTunesHelper

      RemoterFusion

      PopChar

      QuicKeys

      Timbuktu Pro

      Dropbox

      readerAppHelper

      Dyn Updater

      Rowmote Helper

      Antidote 8

      start STSchedEng

      IP Scanner

      GetMyIP

      VMware Fusion Start Menu

     

    Internet Plug-ins: ?

      Flash Player: Version: 15.0.0.152 - SDK 10.6 Cannot contact Adobe

      LogMeInSafari32: Version: 1.0.730 Support

      AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support

      iPhotoPhotocast: Version: 7.0 - SDK 10.8

      RayV: Version: 2.0.5.3 Support

      Antidote.Fureteurs: Version: (null) - SDK 10.8 Support

      DYMO Safari Addin: Version: (null) Support

      PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 Support

      LogMeInSafari64: Version: 1.0.730 Support

      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support

      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      LogMeIn: Version: 1.0.730 Support

      Google Earth Web Plug-in: Version: 6.0 Support

      DYMO NPAPI Addin: Version: 1.0 Support

      Default Browser: Version: 537 - SDK 10.9

      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support

      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support

      JavaAppletPlugin: Version: Java 8 Update 20 Check version

      OfficeLiveBrowserPlugin: Version: 12.3.0 Support

     

    Safari Extensions: ?

      Antidote-2

      Dashlane (Disabled)

      AdBlock-2

      wrc

      Translate-2

      Searchme

      Amazon Shopping Assistant

      Ebay Shopping Assistant

      SlickSavings

     

    Audio Plug-ins: ?

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      InstantOn: Version: 7.1.2 - SDK 10.8 Support

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins: ?

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins ?

      WebEx64: Version: 1.0 - SDK 10.6 Support

      Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support

     

    3rd Party Preference Panes: ?

      Adobe Version Cue CS4  Support

      Application Enhancer  Support

      CleanApp Logging Service  Support

      FilePathCM  Support

      Flash Player  Support

      Flip4Mac WMV  Support

      Growl  Support

      Java  Support

      MacFUSE  Support

     

    Time Machine: ?

      Skip System Files: NO

      Mobile backups: ON

      Auto backup: YES

      Volumes being backed up:

      System: Disk size: 110.99 GB Disk used: 92.95 GB

      Destinations:

      Einstein [Network] (Last used)

      Total size: 2 TB

      Total number of backups: 45

      Oldest backup: 2014-08-08 20:44:17 +0000

      Last backup: 2014-09-12 06:53:08 +0000

      Size of backup disk: Excellent

      Backup size 2 TB > (Disk size 110.99 GB X 3)

      Time Machine details may not be accurate.

      All volumes being backed up may not be listed.

     

    Top Processes by CPU: ?

          25% ocspd

          14% acwebsecagent

          3% Little Snitch Network Monitor

          2% WindowServer

          1% AdobeAcrobat

     

    Top Processes by Memory: ?

      328 MB ocspd

      115 MB WindowServer

      106 MB mds_stores

      106 MB Screen Sharing

      98 MB FileMaker Pro

     

    Virtual Memory Information: ?

      1.92 GB Free RAM

      2.51 GB Active RAM

      936 MB Inactive RAM

      1.56 GB Wired RAM

      5.40 GB Page-ins

      709 MB Page-outs

  • by Geoffrey Dyson,

    Geoffrey Dyson Geoffrey Dyson Sep 12, 2014 1:46 AM in response to Linc Davis
    Level 1 (65 points)
    Sep 12, 2014 1:46 AM in response to Linc Davis

    Start time: 09:16:02 09/12/14

     

     

    Model Identifier: MacBookPro8,2

    System Version: OS X 10.9.4 (13E28)

    Kernel Version: Darwin 13.3.0

    Time since boot: 20:24

     

     

    Memory

     

     

     

     

        BANK 0/DIMM0:

     

     

          Size: 4 GB

          Speed: 1333 MHz

          Status: OK

          Manufacturer: 0x857F

     

     

        BANK 1/DIMM0:

     

     

          Size: 4 GB

          Speed: 1333 MHz

          Status: OK

          Manufacturer: 0x857F

     

     

    SATA

     

     

       OWC Mercury ELECTRA 6G SSD             

       TOSHIBA MK7559GSXF                     

     

     

    USB

     

     

       Sennheiser USB headset (Sennheiser Communications )

     

     

    Log

     

     

       Sep 12 08:33:18 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:18 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:18 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:18 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:18 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:18 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:19 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:21 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:21 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:21 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:21 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:22 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:22 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:22 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:22 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:22 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:23 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:23 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:23 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:23 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:24 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:24 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:24 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:24 ALF: ifnet_get_address_list_family error 12

       Sep 12 08:33:24 ALF: ifnet_get_address_list_family error 12

     

     

    Activity

     

     

       CPU: user 2%, system 14%

     

     

    CPU per process: acwebsecagent (UID 0) is using 26.4  %

     

     

    kexts

     

     

       at.obdev.nke.LittleSnitch (4094)

       com.ncp-e.vpn.driver.ncplbmac (1.0.9)

       com.Cycling74.driver.Soundflower (1.5.3)

       com.cisco.kext.acsock (1.1.0)

       com.regularrateandrhythm.driver.RowmoteIREmu (1.0)

       com.avast.PacketForwarder (1.4)

       com.avast.AvastFileShield (2.1.0)

     

     

    Daemons

     

     

       com.avast.crashreport

       com.avast.account

       com.avast.fileshield

       com.avast.proxy

       com.avast.service

       com.avast.daemon

       net.decimus.Synk.AuthTool

       com.teamviewer.service

       com.regularrateandrhythm.rowmotehelperaide

       com.oracle.java.JavaUpdateHelper

       com.oracle.java.Helper-Tool

       com.ncp-e.vpn.service

       com.lsreset

       com.cisco.anyconnect.vpnagentd

       com.avast.update

       com.avast.uninstall

       com.avast.init

       com.adobe.fpsaud

       at.obdev.littlesnitchd

     

     

    Agents

     

     

       com.netopia.timbuktu.pro.host

       com.avast.helper

       com.apple.photostream-agent

       com.studiodalton.clockyhelper

       com.druide.AgentAntidote

       com.teamviewer.desktop

       com.teamviewer.teamviewer

       com.oracle.java.Java-Updater

       com.nike.nikeplusconnect

       com.ncp-e.ncpmon

       com.cisco.anyconnect.gui

       com.avast.userinit

       at.obdev.LittleSnitchUIAgent

       com.zeobit.MacKeeper.Helper

       com.c-command.SpamSieve.LaunchAgent

       com.avast.home.userinit

       com.adobe.ARM.UUID

       com.adobe.ARM.UUID

       com.adobe.ARM.UUID

     

     

    launchd

     

     

       /Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

       - at.obdev.LittleSnitchUIAgent

       /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

       - com.adobe.AAM.Startup-1.0

       /Library/LaunchAgents/com.avast.userinit.plist

       - com.avast.userinit

       /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

       - com.cisco.anyconnect.gui

       /Library/LaunchAgents/com.ncp-e.ncpmon.plist

       - com.ncp-e.ncpmon

       /Library/LaunchAgents/com.netopia.timbuktu.pro.host.plist

       - com.netopia.timbuktu.pro.host

       /Library/LaunchAgents/com.nike.nikeplusconnect.plist

       - com.nike.nikeplusconnect

       /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

       - com.oracle.java.Java-Updater

       /Library/LaunchAgents/com.sony.ReaderDesktop.RunReaderDesktop.plist

       - com.sony.ReaderDesktop.RunReaderDesktop

       /Library/LaunchAgents/com.teamviewer.teamviewer.plist

       - com.teamviewer.teamviewer

       /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

       - com.teamviewer.desktop

       /Library/LaunchDaemons/at.obdev.littlesnitchd.plist

       - at.obdev.littlesnitchd

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

       - com.adobe.fpsaud

       /Library/LaunchDaemons/com.avast.init.plist

       - com.avast.init

       /Library/LaunchDaemons/com.avast.uninstall.plist

       - com.avast.uninstall

       /Library/LaunchDaemons/com.avast.update.plist

       - com.avast.update

       /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

       - com.cisco.anyconnect.vpnagentd

       /Library/LaunchDaemons/com.lsreset.plist

       - com.lsreset

       /Library/LaunchDaemons/com.ncp-e.vpn.service.plist

       - N/A

       /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

       - com.oracle.java.Helper-Tool

       /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

       - com.oracle.java.JavaUpdateHelper

       /Library/LaunchDaemons/com.regularrateandrhythm.rowmotehelperaide.plist

       - com.regularrateandrhythm.rowmotehelperaide

       /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

       - com.teamviewer.service

       /Library/LaunchDaemons/net.decimus.Synk.AuthTool.plist

       - net.decimus.Synk.AuthTool

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

       - com.adobe.ARM.UUID

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

       - com.adobe.ARM.UUID

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

       - com.adobe.ARM.UUID

       Library/LaunchAgents/com.avast.home.userinit.plist

       - com.avast.home.userinit

       Library/LaunchAgents/com.c-command.SpamSieve.LaunchAgent.plist

       - com.c-command.SpamSieve.LaunchAgent

       Library/LaunchAgents/com.zeobit.MacKeeper.Helper.plist

       - com.zeobit.MacKeeper.Helper

     

     

    Startup items

     

     

       /System/Library/StartupItems/ciscod/ciscod

       /System/Library/StartupItems/ciscod/StartupParameters.plist

       /Library/StartupItems/DynDNSUpdater/DynDNSUpdater

       /Library/StartupItems/DynDNSUpdater/StartupParameters.plist

     

     

    Bundles

     

     

       /System/Library/Extensions/DMRantiClassic.kext

       - com.keyspan.iokit.DMRantiClassic

       /System/Library/Extensions/EasyPresenter/HidHelper/build/HHUSBKeyboardDriver.ke xt

       - com.sprocketware.iokit.HHUSBKeyboardDriver

       /System/Library/Extensions/EasyPresenter/HidHelper/build/HID Helper.app

       - com.sprocketware.hhgui

       /System/Library/Extensions/EasyPresenter/HidHelper/build/HID Helper.app/Contents/Resources

       - com.apple.myCocoaApp

       /System/Library/Extensions/EasyPresenter/HidHelper/build/HidHelper.build/HHKeyb oard.build

       - com.sprocketware.iokit.HHUSBKeyboardDriver

       /System/Library/Extensions/EasyPresenter/HidHelper/build/HidHelper.build/HID Helper.build

       - com.sprocketware.hhgui

       /System/Library/Extensions/EasyPresenter/HidHelper/GUI

       - com.apple.myCocoaApp

       /System/Library/Extensions/EasyPresenter/HidHelper

       - com.apple.myCocoaApp

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/HID Helper Install.pkg

       - com.sprocketware.iokit.HidHelper

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/HID Helper UnInstall.pkg

       - com.sprocketware.iokit.HidHelperUninstall

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/Install/Applicatio ns/HID Helper.app

       - com.sprocketware.hhgui

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/Install/Applicatio ns/HID Helper.app/Contents/Resources

       - com.apple.myCocoaApp

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/Install/System/Lib rary/Extensions/HHUSBKeyboardDriver.kext

       - com.sprocketware.iokit.HHUSBKeyboardDriver

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/Resources

       - com.sprocketware.iokit.HidHelper

       /System/Library/Extensions/EasyPresenter/HidHelper/Installer/ResourcesUninstall

       - com.sprocketware.iokit.HidHelperUninstall

       /System/Library/Extensions/HotSync Classic Seize.kext

       - com.palm.ClassicNotSeizeDriver

       /System/Library/Extensions/Motu MIDI Driver.kext

       - com.motu.driver.USBMidiKext

       /System/Library/Extensions/MOTUFireWireAudio.kext

       - com.motu.driver.FireWireAudio

       /System/Library/Extensions/MOTUMicroBookAudio.kext

       - com.motu.driver.MicroBookAudio

       /System/Library/Extensions/MOTUPCIAudio.kext

       - com.motu.driver.PCIAudio

       /System/Library/Extensions/NikeSportWatch.kext

       - com.nike.sportwatch

       /System/Library/Extensions/sony_prs2.kext

       - com.sony.driver.prs2

       /System/Library/Extensions/Soundflower.kext

       - com.Cycling74.driver.Soundflower

       /System/Library/Extensions/VaraAudio.kext

       - com.vara.driver.VaraAudio

       /Library/Address Book Plug-Ins/DYMO Address Book Addin.bundle

       - com.dymo.dls.addressbook.plugin

       /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

       - info.emagic.driver.unitor

       /Library/Audio/MIDI Drivers/Motu MIDI Driver.plugin

       - com.motu.driver.USBMidi

       /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

       - net.telestream.wmv.import

       /Library/Audio/Plug-Ins/HAL/InstantOn.driver

       - com.rogueamoeba.InstantOn.driver

       /Library/Audio/Plug-Ins/MOTU Control Surface/CueMixMackieSurfaces.bundle

       - com.motu.cuemix.plugin.mackiecontrol

       /Library/Extensions/LittleSnitch.kext

       - at.obdev.nke.LittleSnitch

       /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

       - com.AdobeAAMDetectLib.AdobeAAMDetect

       /Library/Internet Plug-Ins/AdobeExManDetect.plugin

       - com.AdobeExManDetectLib.AdobeExManDetect

       /Library/Internet Plug-Ins/Antidote.Fureteurs.plugin

       - com.antidote.fureteurs

       /Library/Internet Plug-Ins/AWP Plug-in.webplugin

       - com.samsung.AWP_Plug_in

       /Library/Internet Plug-Ins/disabled/JavaAppletPlugin.plugin

       - com.oracle.java.JavaAppletPlugin

       /Library/Internet Plug-Ins/DYMO NPAPI Addin.plugin

       - com.dymo.dls.npapi.plugin

       /Library/Internet Plug-Ins/DYMO Safari Addin.plugin

       - com.dymo.dls.safari.plugin

       /Library/Internet Plug-Ins/Flash Player.plugin

       - N/A

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

       - net.telestream.wmv.plugin

       /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

       - com.Google.GoogleEarthPlugin.plugin

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

       - com.oracle.java.JavaAppletPlugin

       /Library/Internet Plug-Ins/LogMeIn.plugin

       - com.logmein.remctrlplugin

       /Library/Internet Plug-Ins/LogMeIn.plugin/LogMeInPluginHost.app

       - com.logmein.logmeinpluginhost

       /Library/Internet Plug-Ins/LogMeInSafari32.plugin

       - com.logmein.remctrlplugin

       /Library/Internet Plug-Ins/LogMeInSafari64.plugin

       - com.logmein.remctrlplugin

       /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

       - com.microsoft.officelive.browserplugin

       /Library/Internet Plug-Ins/PDF Browser Plugin.plugin

       - com.schubert-it.internet-plugin.pdf

       /Library/Internet Plug-Ins/RayV.plugin

       - com.rayv.rayvplugin

       /Library/Internet Plug-Ins/readerdetect.bundle

       - com.sony.ebook.readerdetect

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

       - com.microsoft.sharepoint.browserplugin

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

       - com.microsoft.sharepoint.webkitplugin

       /Library/Mail/Bundles/Antidote - PJ.mailbundle

       - com.druide.Antidote.MailPJ

       /Library/Mail/Bundles (Disabled 1)/Antidote - PJ.mailbundle

       - com.druide.Antidote.MailPJ

       /Library/Mail/Bundles (Disabled)/Antidote - PJ.mailbundle

       - com.druide.Antidote.MailPJ

       /Library/PreferencePanes/Application Enhancer.prefPane

       - com.unsanity.ape.prefpane

       /Library/PreferencePanes/FilePathCM.prefPane

       - com.limit-point.preference.FilePathCM

       /Library/PreferencePanes/Flash Player.prefPane

       - com.adobe.flashplayerpreferences

       /Library/PreferencePanes/Flip4Mac WMV.prefPane

       - net.telestream.wmv.prefpane

       /Library/PreferencePanes/Growl.prefPane

       - com.growl.prefpanel

       /Library/PreferencePanes/JavaControlPanel.prefPane

       - com.oracle.java.JavaControlPanel

       /Library/PreferencePanes/MacFUSE.prefPane

       - com.google.MacFUSE

       /Library/PreferencePanes/VersionCueCS4.prefPane

       - com.adobe.versioncueCS4.VCPrefPane

       /Library/QuickTime/DivX Decoder.component

       - com.DivXInc.DivXDecoder

       /Library/QuickTime/DivX Decoder.component/Contents/Resources

       - com.DivXInc.DivXDecoder

       /Library/QuickTime/Flip4Mac WMV Advanced.component

       - net.telestream.wmv.advanced

       /Library/QuickTime/Flip4Mac WMV Export.component

       - net.telestream.wmv.export

       /Library/QuickTime/Flip4Mac WMV Import.component

       - net.telestream.wmv.import

       /Library/ScriptingAdditions/Antidote - Outlook.osax

       - com.druide.Antidote.OutlookPJ

       /Library/ScriptingAdditions/Antidote - Texteurs.osax

       - com.druide.Antidote.TexteursOSAX

       /Library/Spotlight/GBSpotlightImporter.mdimporter

       - com.apple.garageband.spotlightimporter

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

       - com.skype.skypeabdialer

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

       - com.skype.skypeabsms

       Library/Caches/com.apple.Safari/Extensions/AdBlock-2.safariextension

       - com.betafish.adblockforsafari

       Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension

       - com.spigot.safari.amazonshopassist

       Library/Caches/com.apple.Safari/Extensions/Antidote-2.safariextension

       - com.druide.safari

       Library/Caches/com.apple.Safari/Extensions/Dashlane.safariextension

       - com.dashlane.dashlanesafari

       Library/Caches/com.apple.Safari/Extensions/Ebay Shopping Assistant.safariextension

       - com.spigot.safari.ebayshopassist

       Library/Caches/com.apple.Safari/Extensions/Searchme.safariextension

       - com.spigot.safari.searchme

       Library/Caches/com.apple.Safari/Extensions/SlickSavings.safariextension

       - com.spigot.safari.slicksavings

       Library/Caches/com.apple.Safari/Extensions/Translate-2.safariextension

       - com.sidetree.Translate

       Library/Caches/com.apple.Safari/Extensions/wrc.safariextension

       - com.avast.wrc

       Library/Internet Plug-Ins/Dashlane.plugin

       - com.DashlaneLib.Dashlane

       Library/Internet Plug-Ins/WebEx64.plugin

       - com.cisco_webex.plugin.gpc64

       Library/Mail/Bundles/SpamSieve.mailbundle

       - com.c-command.spamsieve.mailplugin

       Library/PreferencePanes/CleanApp Logging Service.prefPane

       - com.syniumsoftware.CleanAppDaemon.PreferencePane

       Library/Widgets/iStat Pro.wdgt

       - com.iSlayer.iStatpro4.widget

       Library/Widgets/Sing that iTune!.wdgt

       - jp.toru.widget.singthatitune

       Library/Widgets/TunesTEXT.wdgt

       - net.cyanworks.widget.tunestext

     

     

    dylibs

     

     

       /usr/lib/libgutenprint.2.0.3.dylib

     

     

    Apps

     

     

       /Applications/Dropbox.app

       /Volumes/Clint/Applications/Dropbox.app

     

     

    Contents of /etc/hosts

     

     

       127.0.0.1 localhost

       255.255.255.255 broadcasthost

       ::1             localhost

       fe80::1%lo0 localhost

       127.0.0.1 activate.adobe.com

       127.0.0.1 practivate.adobe.com

       127.0.0.1 ereg.adobe.com

       127.0.0.1 wip3.adobe.com

       127.0.0.1 activate.wip3.adobe.com

       127.0.0.1 3dns-3.adobe.com

       127.0.0.1 3dns-2.adobe.com

       127.0.0.1 adobe-dns.adobe.com

       127.0.0.1 adobe-dns-2.adobe.com

       127.0.0.1 adobe-dns-3.adobe.com

       127.0.0.1 ereg.wip3.adobe.com

       127.0.0.1 activate-sea.adobe.com

       127.0.0.1 wwis-dubc1-vip60.adobe.com

       127.0.0.1 activate-sjc0.adobe.com

       127.0.0.1 hl2rcv.adobe.com

       127.0.0.1 lmlicenses.wip4.adobe.com

       127.0.0.1 lm.licenses.adobe.com

       127.0.0.1 na2m-pr.licenses.adobe.com

     

     

    Font issues: 494

     

     

    Listeners

     

     

       launchd: afpovertcp

       launchd: microsoft-ds

       launchd: ssh

       kdc: kerberos

       cupsd: ipp

       AppleFileServer: afpovertcp

       smbd: microsoft-ds

     

     

    User crontab

     

     

       58 18 30 5 * "/Volumes/Clint~/Documents/son:g:e:s/Applescript son:g:e:s trials/Untitled 2.scpt"

     

     

    Safari extensions

     

     

       AdBlock

       Amazon Shopping Assistant

       Antidote

       Dashlane

       Ebay Shopping Assistant

       Searchme

       Slick Savings

       Translate

       avast! Online Security

     

     

    Widgets

     

     

       TunesTEXT

       iStat Pro

     

     

    Restricted files: 346

     

     

    Elapsed time (s): 453

  • by Barney-15E,

    Barney-15E Barney-15E Sep 12, 2014 4:15 AM in response to Geoffrey Dyson
    Level 8 (49,737 points)
    Mac OS X
    Sep 12, 2014 4:15 AM in response to Geoffrey Dyson

    My guess would be Avast or misconfigured Little Snitch.

    Uninstall Avast. Useless anyway. Test.

    If still no internet, disable Little Snitch. If good, then configure it correctly or stop using it.

    The third option might be something you’ve added to the hosts file. However, I don’t know if Safe Mode would disable it, so I’m not sure if that is it or not.

  • by Geoffrey Dyson,Solvedanswer

    Geoffrey Dyson Geoffrey Dyson Sep 12, 2014 6:27 AM in response to Barney-15E
    Level 1 (65 points)
    Sep 12, 2014 6:27 AM in response to Barney-15E

    Thanks for those suggestions.  Neither of them worked though.  I finally resolved the issue by doing a system re-install and everything appears to be hunky dory now.

  • by Eric Root,

    Eric Root Eric Root Sep 12, 2014 8:58 AM in response to Geoffrey Dyson
    Level 9 (69,956 points)
    iTunes
    Sep 12, 2014 8:58 AM in response to Geoffrey Dyson

    I would get rid of MacKeeper.

     

    MacKeeper – Do Not Install

     

    MacKeeper – Do Not Install (2)        See  SDW2001’s post


  • by Roger Benson1,

    Roger Benson1 Roger Benson1 Jun 10, 2016 4:59 AM in response to Eric Root
    Level 1 (124 points)
    Jun 10, 2016 4:59 AM in response to Eric Root

    Eric, thank you for this!  I've had a similar issue that we've been trying to figure out for almost a week now.  I'd run through virtually every 'fix' listed in various forums in and was just about to post when nothing had worked.  So I tried Etrecheck which you recommended and it highlighted adware that had gotten on the computer somehow, and two 'unknown' files in in Launch Daemons.  Deleting the unknowns seems to have done the trick (he says with fingers still crossed).  Would not have found these so quickly without your suggestion.  Thanks again!

  • by Eric Root,

    Eric Root Eric Root Jun 10, 2016 9:18 AM in response to Roger Benson1
    Level 9 (69,956 points)
    iTunes
    Jun 10, 2016 9:18 AM in response to Roger Benson1

    You are welcome.