Q: Issues with forgetfulness
Hi Everyone Clever!
Got my Dad onto my old Iphone 4 (16gb)and it was going wonderfully, until, he managed to delete the app store, deactivate location settings (and stuff up find my iphone) and all sorts of other delights!
I am trying to reset the iphone so that we can get it back and running but have a few issues:
1. He has changed email address and can no longer access email relating to apple id
2. He can't remember his apple password
3. I do forgot my password and it appears he has put in the wrong DOB (I have checked twice!)
Basically, I cannot turn off 'find my Iphone' which means I cannot restore the phone via iTunes on my laptop.
Any help would be extremely gratefully accepted - as I can do basic trouble shooting but this is out of my league.
Thanks in advance!
iPhone 4, iOS 7.1.2
Posted on Sep 12, 2014 11:28 PM