Q: Why won't old CDs play in iTunes 11.4?

Question

Shadow1976

Level 1 (0 points)

Q: Why won't old CDs play in iTunes 11.4?

Some of my cds from the late 90s/early 2000s won't play properly in my iMac with iTunes (11.4). My iMac is about 4 years old. This just started happening recently when I upgraded to OS Mavericks. The cds will play fine then either halfway through or near the end, it will stop, start up again, then the cd starts spinning as if it's reading the cd, then it becomes a bit difficult to eject the cd. My cds are excellent, no scratches at all. They perfect in my Xbox360 and PS3.

Does anyone know why this is, & how to fix the issue? Am I just better off getting an external hard drive?

iMac (27-inch Late 2009), OS X Mavericks (10.9.4)

Posted on Sep 14, 2014 1:35 PM

I have this question too

Solved

Baby Boomer (USofA)

Level 9 (57,623 points)

A:

Another help source (if you haven't already done so). Go to your OS Help Menu. In the search field type cd.

Click on all the troubleshooting topics & Support Articles that pertain to your issue.

You can also do the same in Disk Utility. Open same up. At the bottom left of the window, click on the purple button w/the "?" in the middle. This will bring up the Help Menu.

===============

Try a different brand.

Top forum favorites

CDs

FUJI

TDK

Verbatim

DVDs

Maxell

Verbatim

MUST READ: The Digital FAQ

===============

Make sure the DVDs are not dirty, smudged and/or scratched. http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc

Disc Burning Quick Assist

Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

==========

Check out the following KB Articles:

http://support.apple.com/kb/TS2288 Troubleshooting a CD-ROM or DVD-ROM Disc That Does Not Appear on the Desktop

http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive

http://support.apple.com/kb/PH10866 OS X Mountain Lion: If a CD or DVD doesn’t appear on the desktop

http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc

http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive