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Sep 15, 2014 7:01 AM in response to LizS5by Brett L,Hi LizS5,
It sounds as if you have already done much of the troubleshooting suggested in this article, but I would suggest you work through it in order to get your iPod nano back up and running -
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Specifically -
- Try putting the iPod into disk mode:
- Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
- When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
- While the device is in disk mode, sync it to iTunes and try to restore.
And if the issue is not resolved -
My issue is still not resolved. What do I do next?
For information on servicing your iPod, go to the iPod Service FAQ
Thanks for using Apple Support Communities.
Best,
Brett L
