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Sep 18, 2014 12:24 PM in response to s.mccarter2010by mario49,Hey s.mccarter2010,
Thanks for the question. After reviewing your post, it sounds like you have tried a lot of things and the iPod still will not turn on. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you have tried the solutions above and iPod still won't turn on, check the following:
- Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
- Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
- Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.
If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
