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All replies
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Helpful answers
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Sep 18, 2014 10:46 AM in response to sjthoneby DJ VINCE,I've have the same problem. I hope that Apple fixed this problem.
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Sep 18, 2014 10:50 AM in response to sjthoneby Richell_2000,Have the same problem. I will be calling Apple today to add my name to the list.
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Sep 18, 2014 10:52 AM in response to sjthoneby xSilverback,I've the same problem. Testing with my wife and locked. Please unlock us.
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Sep 18, 2014 10:56 AM in response to sjthoneby DmitrievAV,I've the same problem. Testing with my wife and locked. Please unlock me too. I was called to apple today.
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Sep 18, 2014 11:04 AM in response to xSilverbackby Chris CA,xSilverback wrote:
I've the same problem. Testing with my wife and locked. Please unlock us.
Call Apple.
- U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)
- U.S. iPhone technical support:
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Sep 18, 2014 11:14 AM in response to sjthoneby Huang lijun,I have this issue too. It's so unreasonable! Please fix it as fast as you can.
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by fdsafasdfsdafdasfdafdfdasfdasfdsa,Sep 18, 2014 11:15 AM in response to sboutwell31
fdsafasdfsdafdasfdafdfdasfdasfdsa
Sep 18, 2014 11:15 AM
in response to sboutwell31
Level 1 (0 points)
I didn't miss that point at all. Hence the part about saying "unless you're moving away from apple products..."
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Sep 18, 2014 11:17 AM in response to Huang lijunby Chris CA,Huang lijun wrote:
I have this issue too. It's so unreasonable! Please fix it as fast as you can.
Call Apple.
- U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)
- U.S. iPhone technical support:
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Sep 18, 2014 11:48 AM in response to Chris CAby rogierlommers,Same problem here... please provide a way to unlock this .
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Sep 18, 2014 11:50 AM in response to fdsafasdfsdafdasfdafdfdasfdasfdsaby Flaco1007,I Have the same problem ..family sharing lock for 364 days ...apple pls help
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Sep 18, 2014 11:58 AM in response to rogierlommersby Chris CA,rogierlommers wrote:
Same problem here... please provide a way to unlock this .
I cannot unlock it.
Call Apple.
- U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466)
- U.S. iPhone technical support:
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Sep 18, 2014 1:50 PM in response to sjthoneby jcbigears,Same problem here. My wife and I made the mistake while trying to set it up for our family.
Thread here: Re: Exceed limit family sharing
1. Two attempts is not enough.
2. A whole year? Too long.
Thanks Apple. I'll try calling support this morning (Australia time)
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Sep 18, 2014 2:00 PM in response to sjthoneby derekreilly,Cout me in on this farce also. Unbelievable that we get locked out for a YEAR without any warning whatsoever!!!
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Sep 18, 2014 2:25 PM in response to derekreillyby Thebow,Same problem. I understand that Apple and the developers do not want people jumping from family to family depending on what app/music/movie they wish to access at any given time. To that end, a two family per year limit might be a reasonable restriction. But that's not the issue here. Most people got locked out simply trying to join/re-join ONE family. For example, my wife got locked out for the year simply trying to join my "Family." When it didn't work the first time (thanks to other IOS 8 software glitches -- a whole other story) we deleted her and reinvited her. Now she has to wait a year simply because she tried to join ONE family multiple times? What purpose does that serve?
My hope is that with so many people having this issue, Apple will offer a quick fix...
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Sep 18, 2014 3:05 PM in response to sjthoneby sboutwell31,It does appear that Apple has set up WARROOM trolling Twitter for reports on issues with FamilyShare.
https://twitter.com/cdespinosa or on Twitter @cdespinosa So maybe there is some hope for a solution to this issue soon.