jcbigears
Level 1 (2 points)

Q: Exceed limit family sharing

Hi all.

I've exceeded my limit to configure family sharing.  My wife and I both set out to set it up simultaneously.  Realising the error, we tried to stop it and I tried to join hers.  Now I can't join it for a whole year!  Sorry wife, three kids, daddy won't be joining you for a whole year.

For heaven's sake Apple, why make it a year before you can rejoin?  Why not make it a day?  What's the point in imposing a limit, especially such a low one, especially when you're rolling the feature out and many families might be setting it up and making mistakes.  Is two joins really too much?

Does anyone have any ideas?

Thanks,

John

Posted on Sep 18, 2014 7:31 AM

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jcbigears

Q: Exceed limit family sharing

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 18, 2014 7:39 AM in response to jcbigears
    Level 10 (104,380 points)
    Apple TV
    Sep 18, 2014 7:39 AM in response to jcbigears

    jcbigears wrote:

     

    Hi all.

    .............What's the point in imposing a limit............

    To stop people keep switching and allowing everyone they know to use their apps, video and music without paying for it.

  • by rennerk,

    rennerk rennerk Sep 18, 2014 7:42 AM in response to jcbigears
    Level 1 (6 points)
    iTunes
    Sep 18, 2014 7:42 AM in response to jcbigears

    You are not alone.  https://discussions.apple.com/thread/6537630?start=30&tstart=0

  • by jcbigears,

    jcbigears jcbigears Sep 18, 2014 1:50 PM in response to Winston Churchill
    Level 1 (2 points)
    Sep 18, 2014 1:50 PM in response to Winston Churchill

    Thanks Winston,

    Great job you did 50 years ago, by the way, but completely unhelpful answer here, don't you think?  Once you switch to another "family", you can no longer use the apps, etc, you downloaded from the previous "family", so your argument is invalid.  As far as I can tell, two attempts is arbitrary and not enough for completely honest and well-meaning people to complete the task (as evidenced by myself), and 365 days is also arbitrary and too long.

  • by Thebow,Helpful

    Thebow Thebow Sep 18, 2014 2:22 PM in response to jcbigears
    Level 1 (5 points)
    Sep 18, 2014 2:22 PM in response to jcbigears

    I understand that Apple and the developers do not want people jumping from family to family depending on what app/music/movie they wish to access at any given time.  To that end, a two family per year limit does seem like a reasonable restriction.  But that's not the issue here.  Most people got locked out simply trying to join/re-join ONE family. For example, my wife got locked out for the year simply trying to join my "Family."  When it didn't work the first time (thanks to other IOS 8 software glitches -- a whole other story) we deleted her and reinvited her.  Now she has to wait a year simply because she tried to join ONE family multiple times?  What purpose does that serve? 

     

    My hope is that with so many people having this issue, Apple will offer a quick fix...

  • by Winston Churchill,

    Winston Churchill Winston Churchill Sep 19, 2014 3:16 AM in response to jcbigears
    Level 10 (104,380 points)
    Apple TV
    Sep 19, 2014 3:16 AM in response to jcbigears

    jcbigears wrote:

     

    Thanks Winston,

    ...... Once you switch to another "family", you can no longer use the apps, etc, you downloaded from the previous "family", so your argument is invalid......

    Unfortunately that's incorrect. Apps will continue to work, but won't be able to be updated as and when updates become available, music is DRM free so it's not the case there, so rotating those registered users would allow all your mates to update their apps at reasonably convenient intervals and switching a user back and then back again after an hour or so would allow all your mates to watch the movies they haven't purchased.

     

    The limitation is more than reasonable, but doesn't allow for mistakes. I'd be a little surprised if Apple don't provide a way to reset this, but presently, they don't have one, the problem they have is that a genuine mistake could potentially provide the same backdoor to piracy as someone with less than honourable intentions.