HT201085: Share purchased content with Family Sharing

Learn about Share purchased content with Family Sharing
lauren9084

Q: Family sharing

Completed all the steps for family sharing. But still can't see their purchases

Posted on Sep 18, 2014 6:36 PM

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Q: Family sharing

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  • by randers4,Helpful

    randers4 randers4 Sep 18, 2014 6:57 PM in response to lauren9084
    Level 9 (62,850 points)
    Sep 18, 2014 6:57 PM in response to lauren9084

    I saw an article that suggested that you may have to download something like a free app from the app store to jump start things.  You might give that a try and see if it works for you.

  • by Lisaplcp123,

    Lisaplcp123 Lisaplcp123 Sep 20, 2014 12:16 PM in response to lauren9084
    Level 1 (10 points)
    Sep 20, 2014 12:16 PM in response to lauren9084

    You have to go to iTunes-> Purchased to see the shared content then you have to download it. Not very user friendly, in my opinion. I ended up reverting my kids devices back to my apple id since it's much easier for them to access movies from Videos via my iCloud account then to have to dig around in iTunes for it. We won't be using Family Sharing until Apple improves it.