NikCh

Q: iPad Air WiFi (5GHz) issues after iOS 8 upgrade

After upgrading to iOS 8, my iPad Air only has a stable connection at 2.4GHZ; using 5GHz causes it (Safari amongst other programs) to hang and lose internet (but not necessarily the wifi link).  Fortunately, I can set up 2 SSIDs on my router and so 'force' the 2.4GHz connection, so I can still use the device.

 

The iPad's internet link worked perfectly well before the upgrade, so I'm assuming it to be a software/OS issue, not a router one.

 

Are others having the same, or similar problem?

Has this happened with previous upgrades?

Is there likely to be a software fix for it?

iPad Air Wi-Fi, iOS 8

Posted on Sep 19, 2014 6:22 AM

Close

Q: iPad Air WiFi (5GHz) issues after iOS 8 upgrade

  • All replies
  • Helpful answers

Page 1 of 11 last Next
  • by jhonryan,

    jhonryan jhonryan Sep 19, 2014 7:44 AM in response to NikCh
    Level 1 (0 points)
    Sep 19, 2014 7:44 AM in response to NikCh

    Exact same issue with an ipad mini.  I haven't tried a system reset/restore to see if that resolves the problem.

  • by njchick,

    njchick njchick Sep 19, 2014 9:12 AM in response to jhonryan
    Level 1 (0 points)
    Sep 19, 2014 9:12 AM in response to jhonryan

    I Have the same issue with my iPad Air. See this discusson too

    iOS 8 5GHz WiFi issues

  • by MBinPotomac,

    MBinPotomac MBinPotomac Sep 19, 2014 7:59 PM in response to njchick
    Level 1 (0 points)
    Sep 19, 2014 7:59 PM in response to njchick

    I Also have the exact same problem. Very annoying.

  • by dressnlatex,

    dressnlatex dressnlatex Sep 20, 2014 12:02 AM in response to NikCh
    Level 1 (0 points)
    Sep 20, 2014 12:02 AM in response to NikCh

    Same problem with iPad Air upgraded to iOS 8 connecting to 802.11a, n and ac on 5ghz. Security is set for wpa2.

    Turning off wifi and on again on iPad will allow wifi to work for a few minutes until it crawls with low latency and eventually disconnect.

    ANyone reporting this issue to Apple support yet?

  • by William Smith11,

    William Smith11 William Smith11 Sep 20, 2014 3:53 AM in response to NikCh
    Level 1 (45 points)
    Sep 20, 2014 3:53 AM in response to NikCh

    This was not my idea but it worked and I had the same problem as you are describing. It appears to be common and based on the fix affecting people who have a manual wifi channel selected, mine was 11. The fix described on here again by someone else who I cannot re locate at the moment is to switch to automatic channel selection, in my case on a Time Machine router. You will need to restart the router as part of the process. This fixed my problem completely. I had already tried forgetting and rejoining the network, that did not work. I switched to my 2.5G network and that seemed to work but not optimal. Changing from a fixed wifi channel to automatic is what fixed it on 5Ghz wifi. I have a iPad Air running Ios 8. Use the IOS utility Apple provides to control their routers or use a Mac to change your settings. Third party router I cannot suggest how you will make the change.

  • by NikCh,

    NikCh NikCh Sep 20, 2014 5:50 AM in response to William Smith11
    Level 1 (5 points)
    Sep 20, 2014 5:50 AM in response to William Smith11

    I too have tried network resets etc.  My router (not and Apple one) already had automatic channel selection (the 5GHz was on channel 48).  So it would appear that that isn't the problem.

  • by NikCh,

    NikCh NikCh Sep 20, 2014 7:18 AM in response to dressnlatex
    Level 1 (5 points)
    Sep 20, 2014 7:18 AM in response to dressnlatex

    I think I've reported it on a feedback page... not quite sure I got the right page.  Was in feedback about iPad but didn't have a drop-down option for iOS 8.

  • by William Smith11,

    William Smith11 William Smith11 Sep 20, 2014 11:48 AM in response to William Smith11
    Level 1 (45 points)
    Sep 20, 2014 11:48 AM in response to William Smith11

    I Take it back auto channel setting is not the answer.. Resorted to not using 5 Ghz and using 2.5Ghz unti Apple sorts out. Make sure you repot to Apple this problem, until they get enough complaints they may not bother correcting.

  • by NikCh,

    NikCh NikCh Sep 21, 2014 3:41 AM in response to William Smith11
    Level 1 (5 points)
    Sep 21, 2014 3:41 AM in response to William Smith11

    My router was set to automatic channel selection and had set the 5 GHz channel to 48. However, by way of experimenting, I manually set the channel to 44 and it seems to have done the trick - it all works (including other devices) - so far!

  • by MBinPotomac,

    MBinPotomac MBinPotomac Sep 21, 2014 9:46 AM in response to NikCh
    Level 1 (0 points)
    Sep 21, 2014 9:46 AM in response to NikCh

    @NikCh

     

    Thanks, but this didn't work for me after a few minutes.  Does anyone know how non-developers can report bugs to Apple?  I read where they have an IOS 8 "War Room" for monitoring bugs.

  • by DarkHuntress,

    DarkHuntress DarkHuntress Sep 21, 2014 9:49 AM in response to NikCh
    Level 1 (14 points)
    iPad
    Sep 21, 2014 9:49 AM in response to NikCh

    Same issue on both my Air and Mini.

  • by Noyland,

    Noyland Noyland Sep 21, 2014 10:09 AM in response to NikCh
    Level 1 (0 points)
    Sep 21, 2014 10:09 AM in response to NikCh

    I tried to update to iOS8 5s, but failed. Anyone can help or have the same problem?

  • by displacedgothamist,

    displacedgothamist displacedgothamist Sep 21, 2014 10:09 AM in response to NikCh
    Level 1 (0 points)
    Sep 21, 2014 10:09 AM in response to NikCh

    Just came online to search for an answer to this. I have an older iPad 2 and since the IOS 8 update (just did it yesterday) I am having horrible problems trying to stay on my wifi -- that prior had zero issues. The only way I can resolve it is to reboot the iPad, but then after a couple of minutes I get the same problem again, and constantly having to reboot isn't a solution.

     

    I did not have this issue prior to this update.

  • by displacedgothamist,

    displacedgothamist displacedgothamist Sep 21, 2014 11:12 AM in response to NikCh
    Level 1 (0 points)
    Sep 21, 2014 11:12 AM in response to NikCh

    Update on this for me:

     

    I've discovered that the wifi starts acting poorly/not working if you let the iPad idle after rebooting it or you close the cover. The wifi signal shows up at the top left, but it fails to load any safari or facebook or any internet-needed app.

     

    The only solution that's worked for me is rebooting, but surely this isn't a longterm solution. Once your reboot, it works until you let the iPad idle or you close the cover. Feels like I own a really pretty paperweight right now because otherwise my previously-functioning machine doesn't work;

     

    It's definately tied to the IOS 8 update. I was not experiencing this issue prior.

Page 1 of 11 last Next