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Helpful answers
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Sep 19, 2014 7:24 AM in response to 7913by John Galt,It's not a virus.
You may have inadvertently installed adware. Eradicating it is simple. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.
If that does not describe your problem please post a representative screenshot of the anomaly:
Screenshots (Mac):
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse or trackpad. You will hear a "camera shutter" sound. This will deposit a screenshot named "Screen Shot...." followed by a date and time on your Desktop.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button. If you are not using full screen mode you can simply drag the image into the text entry field.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Don't capture or upload any information you consider personal. To edit an existing screenshot, read How to edit a screenshot.
Drag the screenshot to the Trash after you post your reply.
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Sep 19, 2014 10:14 AM in response to John Galtby 7913,Hi John,
Thank you so much for answering!
It's not a virus? I googled that website and I read articles saying that it's a virus?
I can't find adware in my imac anywhere, looks like I didn't install it. Do you think this hijacking thing could be coming from the apps that I downloaded from App Store? I downloaded some apps like Wunderlist, Fotor, Keka.
Another website Safari kept sending me to is "ashleymadison.com".
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Sep 19, 2014 10:38 AM in response to 7913by John Galt,Do you think this hijacking thing could be coming from the apps that I downloaded from App Store?
No. The initial site you referred to is a common scam. It redirected to the following page on the Mac I was using:
Subsequent attempts at loading that page resulted in different warnings but they are all scams:
Obviously you should not call that phone number or any other one that appears in a spontaneously appearing popup. Just click OK as often as necessary, and close the page. Eventually you may see the following dialog and clicking Leave Page will cause it to close.
If you are unable to close the page or you simply don't want to waste any more time with it, force Safari to quit by following these instructions: OS X: How to quit an unresponsive application using Force Quit.
Then, hold a Shift key while launching Safari again.
Then, reset Safari. Make it look like this
Then, open Safari's Preferences... and select Extensions. Uninstall any Extensions that you are not certain you require by clicking the Uninstall button. If you are not sure what to uninstall, uninstall all of them. None are required for normal operation.
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Sep 19, 2014 1:55 PM in response to 7913by MadMacs0,If you are still experiencing these problems after accomplishing everything that John has outlined for you, try AdwareMedic, a free download developed by the forum's malware guru who grew frustrated over the adware epidemic observed here and Apple's reluctance to do anything about it. It will safely, efficiently remove most all currently known adware you might have accidentally installed as John has already outlined for you.





