HT201951: OS X Mail: Using Microsoft Exchange (EWS) accounts

Learn about OS X Mail: Using Microsoft Exchange (EWS) accounts
jas_k

Q: My exchange email account works in iPhone but it does not work in mac, how do i solve it?

I've tried several times to add my work exchange email account on macBook Pro but it cant connect to the server. It works fine on my iPhone. Is there any solution to this problem?

MacBook Pro with Retina display, OS X Mavericks (10.9.4)

Posted on Sep 18, 2014 3:06 PM

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Q: My exchange email account works in iPhone but it does not work in mac, how do i solve it?

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  • by dianeoforegon,

    dianeoforegon dianeoforegon Sep 19, 2014 5:13 PM in response to jas_k
    Level 5 (5,656 points)
    Mac OS X
    Sep 19, 2014 5:13 PM in response to jas_k

    Are you connecting to Exchange 2003? If yes, Mail requires Exchange 2007 and higher. Your iPhone can connect but not Mail. You would have to setup as POP in Mail. Microsoft Entourage 2008 connects to Exchange 2003. It's old End of Life software so it will receive no further updates.

     

    If you are using one of the newer versions of Exchange you might need to turn off AutoDiscover settings. This link has directions for Microsoft Outlook:

     

    http://www.officeformachelp.com/outlook/exchange/autodiscover/

     

    See this link for help with Mail:

     

    **(Fair disclosure: OfficeforMacHelp is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)