HT1212: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Q: How I can recover password for iCloud?
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Sep 20, 2014 10:36 AMby ChitlinsCC,Helpful2261
The link I gave seemed appropriate for the info you provided. One cannot 'recover' passwords = security risk = only change them with proper identification procedures.
Since you still have a problem, you need to give us detailed information - you can skip the device & OS in the following
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
From ChitlinsCC: "Keep It Short and Simple" - Take your time...
Regarding details - describe all the actions that you are taking - from beginning to the place you are getting stuck.
After your report reply, you can look at these articles:
- iCloud: iCloud account
- iCloud: Change your iCloud password
- iCloud: View or change your iCloud payment information
- iCloud: Frequently asked questions about iCloud Keychain
- Get help using iCloud Keychain
- iCloud: View or change your iCloud payment information
- iCloud: Account troubleshooting
- iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
- iCloud security and privacy overview
- iCloud: Apple ID
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