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All replies
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Helpful answers
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Sep 19, 2014 10:54 AM in response to meixdidiby thakkerharsh,★HelpfulI have the same problem. I hope Apple has a software fix for this issue. The next available Genius Bar appt in my city is Tuesday!
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Sep 19, 2014 12:48 PM in response to meixdidiby Lishus,★HelpfulSame issue occuring on my iPhone 6 Plus.
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Sep 19, 2014 2:38 PM in response to Lishusby Rhaddad7362,★Helpfulsame issue here! Help!
iphone 6, ios 8, AT&T, 128g
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Sep 21, 2014 12:35 AM in response to meixdidiby KortezBrown,★HelpfulI am experiencing the same issue. People listeing on the other end of a phone call or facetime are having a difficult time hearing me. The iphone 6 is my first Apple phone, and the mic issue has put a damper on my first experience. I've been an android user for a while, and I didn't expect hardware failure out of the box
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Sep 21, 2014 3:08 AM in response to meixdidiby samaly,★HelpfulHey, I had the same issue and it was driving me crazy. Turns out that the mic is above the ear piece on the phone and I still had the factory wrap on the screen which was obstructing the mic . Hope this helps!
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Sep 25, 2014 11:44 PM in response to meixdidiby SelvakumarSAP,★HelpfulIssue got resolved after removing the factory cover. Try it!
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Sep 25, 2014 11:44 PM in response to thakkerharshby SelvakumarSAP,Issue got resolved after removing the factory cover. Try it!
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Sep 26, 2014 5:44 PM in response to meixdidiby nicole122598,same problem!!!
i just got my iphone6 yesterday and when i am recording a video today, i couldnt hear anything
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Sep 29, 2014 12:10 PM in response to meixdidiby iPodZombie,Answer to iPhone 6 mic not working:
If you still have the original plastic protector on the face of your new iPhone 6, remove it!
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Nov 5, 2014 6:21 PM in response to meixdidiby tmccracken80,★HelpfulI agree - every phone call on my new iPhone 6 the other person says they can hardly hear me. I couldn't see anywhere in settings where you could set the microphone volume?
Apple please fix asap!!!
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Nov 6, 2014 1:01 AM in response to meixdidiby jLn_38,Exactly the same problem for me too on iPhone 6... At first, video's sound were sizzling, then I retried 1 week later and video sounds good... (nothing never covered the microphone). Well..
But now the problem is must more annoying because people say that they don't hear me very well; as if I was speaking far away my phone !
The microphone is probably dead, after 1 month of usage...
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Nov 8, 2014 4:43 PM in response to meixdidiby Sequoiandandelion,The microphone for video applications in on the back of phone in between flash and camera lens. If you remove plastic covering that you will likely correct your problem.
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Nov 10, 2014 8:14 PM in response to meixdidiby Ferrera Vendetta,★HelpfulI have an iphone 6 plus and I activated it today. Same issue as all of the above. Funny thing is when I do a voice text you can hear me loud and clear but any type of outgoing call/facetime, speaker or not, you can barely hear me. What's going on apple?!
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Nov 10, 2014 8:20 PM in response to Sequoiandandelionby Ferrera Vendetta,★HelpfulEven though the covering does not lay over the mic, what would that have to do with it? I trimmed it so that I can keep an extra sheet of plastic over it but how is it relevant? Does apple coat it with something special to prevent voice or what? I'm just curious as this point.
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do you have your original plastic covers on?