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Q: iPhone 6 not counting flights of stairs

Isn't iPhone6 meant to track flight of stairs climbed? Health app showing steps but not flights. Anyone else noticed this ?

Posted on Sep 20, 2014 4:33 PM

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Q: iPhone 6 not counting flights of stairs

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  • by DeAugie,

    DeAugie DeAugie Sep 20, 2014 5:17 PM in response to simlid
    Level 1 (4 points)
    Sep 20, 2014 5:17 PM in response to simlid

    My iPhone 6 is not counting steps nor stairs. Is there some activation step I missed?

  • by simlid,

    simlid simlid Sep 20, 2014 5:43 PM in response to simlid
    Level 1 (14 points)
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    Sep 20, 2014 5:43 PM in response to simlid

    i just went went back into the health app, chose fitness then flights climbed and after about a minute the data showed up ther so not sure why the delay (didn't notice that on a 5s) but is working.

     

    WIth regards to the question from DeAugie, no you don't need to set anything up for the m8 processor to capture, it does this by default and allows access in health app. The only time you need to setup anything in relation to the m8 coprocessor is when using other apps that want access then you need to grant or deny as applicable. You can check those apps at any time in settings, privacy motion activity to see what are accessing that chip data.

  • by BigHum,

    BigHum BigHum Sep 21, 2014 12:18 PM in response to simlid
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    Sep 21, 2014 12:18 PM in response to simlid

    Several hours later no flights climbed data show up on an iPhone 6 plus

  • by BigHum,

    BigHum BigHum Sep 22, 2014 6:46 AM in response to simlid
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    Sep 22, 2014 6:46 AM in response to simlid

    FInally started tracking today

  • by Rhys1506,

    Rhys1506 Rhys1506 Sep 22, 2014 6:59 AM in response to simlid
    Level 1 (0 points)
    Sep 22, 2014 6:59 AM in response to simlid

    I climb roughly 15 flights of stairs a day and on the 19th it tracked (1), 20th (2), 21st (1) and today i have climbed them 5 times and the app is reporting 0. IM glad im not the only one reporting the issue.

     

    I must say, steps tracked, is spot on!

  • by simlid,

    simlid simlid Sep 22, 2014 12:59 PM in response to simlid
    Level 1 (14 points)
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    Sep 22, 2014 12:59 PM in response to simlid

    Just a quick update from my side, still not seeing flights climbed tracked correctly. Have done about 6 flights already and Health is showing 3. Just completed another one and was watching the phone while walking the flights and nothing registered. Not sure if there is some time out set on the gyro so it can calculate when to stop a flight etc for calculation but will raise a bug on this to see if there is something we are missing

  • by simlid,

    simlid simlid Sep 22, 2014 3:32 PM in response to BigHum
    Level 1 (14 points)
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    Sep 22, 2014 3:32 PM in response to BigHum

    Is it tracking yours correctly ? With mine some is not being tracked at all and therefore the number represented is inaccurate

  • by BigHum,

    BigHum BigHum Sep 22, 2014 3:35 PM in response to simlid
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    Sep 22, 2014 3:35 PM in response to simlid

    MIne finally stopped saying no data but after waling at least 10 flights today it only shows 1

  • by simlid,

    simlid simlid Sep 22, 2014 3:42 PM in response to BigHum
    Level 1 (14 points)
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    Sep 22, 2014 3:42 PM in response to BigHum

    I opened a bug on this, hopefully just something we're doing wrong or a simple fix

  • by simlid,

    simlid simlid Sep 22, 2014 8:26 PM in response to simlid
    Level 1 (14 points)
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    Sep 22, 2014 8:26 PM in response to simlid

    Found something else interesting tonight regarding delays of data in flights climbed. It was still not reporting accurately by this evening so I went into the health app, selected flights climbed, then show all data, picked a certain time of day that showed a flight and saw something interesting. The delay I had mentioned and others too can be seen in this data. Again by following the steps above you see the date and time the step/flight was actually achieved and then the 'Date Added To Health'. In some case I see this was added almost immediately (say within a minute of the action) but in other cases (today was a good example) I had a flight of stairs walk at 11am yet it was added to health (according to the data) at 2:20pm.

     

    Now this may or may not be an issue, maybe the M8 caches this data and offloads at a certain point but it has me wondering if that delay may be causing data to either disappear or inaccurately represent. Take a look yourselves using the steps above and see what yours say, would be interesting to correlate if others are also seeing data not register between these gaps or delays.

     

    Again don't know at this time if this is working as it should (delay) but it does make me wonder why some data is written immediately whereas the same data at other times is delayed. Maybe this is something that needs calibrating in a later update or indeed could be related to some of the health app issues Apple is already working but at least wanted to share what I was seeing on mine in hopes it helps.

     

    Also for completeness I also noticed this delay in Steps as well again some recorded instantly, some delayed


    Thanks

  • by Alkor_apple,

    Alkor_apple Alkor_apple Sep 22, 2014 9:09 PM in response to simlid
    Level 1 (0 points)
    Sep 22, 2014 9:09 PM in response to simlid

    Happening to me too but still can't get any readings. I have the new iphone 6 since yesterday and it doesn't seem to record any activity at all, no steps or any other readings, not even if I add it manually (i.e. height).

    The M8 is working as other apps are tracking the data. It's just the Health app. Any one else experiencing the same?

    Thanks

  • by emanon256,

    emanon256 emanon256 Sep 23, 2014 9:40 AM in response to Alkor_apple
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    Sep 23, 2014 9:40 AM in response to Alkor_apple

    I get no flights after several days a lot of flights.

     

    I also noticed there are gaps in my steps, where a dashed line exists.  When I look at the step data there are several periods of several hours with no data collected.  One of these gaps was  when I was going on a hike.  There was no cell service where I was hiking, but I didn't think it needed cell service to record this data.

     

    Also, I work in a basement with no service and usually turn my phone in airplane mode with WiFi on to save on battery life, it appears to not record anything when I put it in airplane mode.

  • by BigHum,

    BigHum BigHum Sep 23, 2014 10:02 AM in response to simlid
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    Sep 23, 2014 10:02 AM in response to simlid

    MIne appears to be working today. I work on the 8th floor and have walked the stairs twice today. After the first it said 8 and after the second time it said a total of 15.

  • by dontangg,

    dontangg dontangg Sep 23, 2014 8:15 PM in response to Alkor_apple
    Level 1 (0 points)
    Sep 23, 2014 8:15 PM in response to Alkor_apple

    I'm also experiencing the same issue. I have an iPhone 6 and I see no data for step, no data for flights climbed and no data for distance running + walking. I downloaded Argus and it asked for access to my motion data so I said yes and it imported the last 7 days of data. So I know it's being tracked. I had an iPhone 5s before and I had downloaded iOS 8 before I got my iPhone 6 and I saw data for steps. So that makes me think that I'm not missing some magical step either. This is really weird!

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