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MTDuke

Q: Passbook

Old boarding passes don't delete from passbook.  I can delete them but then they reappear.  They are from Delta and Alaska.

iPhone 5s, iOS 8

Posted on Sep 21, 2014 4:54 PM

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Q: Passbook

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  • by pedro d,

    pedro d pedro d Sep 23, 2014 2:04 PM in response to MTDuke
    Community Specialists
    Sep 23, 2014 2:04 PM in response to MTDuke

    Hello there, MTDuke.

     

    The following Knowledge Base article offers up some good information for when Passbook not updating as expected:

     

    iOS: Using Passbook

    http://support.apple.com/kb/HT5483

    Pass not updating

     

    If a pass isn't updating as expected, try the following:

    1. Ensure that you have an active Internet connection.
    2. Tap the info icon on the pass and check the last time it was updated.
    3. If it hasn't updated recently or if it doesn't appear to be correct, you can "pull to refresh" to update the pass.
    4. Turn on Automatic Updates.
    5. If it still doesn't update as expected, try quitting Passbook and opening it again. If the pass is still incorrect, check with the company or vendor that provided the pass.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.