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RodRivero

Q: Why time machine returns an error message that says "unable to open version"?

I am using Neat for Mac (a scanner software), but it looks like time machine is not doing the backup for it. Every time I open time machine and I have that application opened time machine shows a message that says "unable to open version". Does anybody know what this mean?

Thanks

iMac, OS X Mavericks (10.9.4)

Posted on Sep 21, 2014 5:02 PM

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Q: Why time machine returns an error message that says "unable to open version"?

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  • by LaPastenague,Helpful

    LaPastenague LaPastenague Sep 21, 2014 6:38 PM in response to RodRivero
    Level 9 (52,655 points)
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    Sep 21, 2014 6:38 PM in response to RodRivero

    No, sorry I haven't heard of it.. but there are several softwares around that cause TM issues.

     

    Is the scanner on the network? Or are you backing up to a USB drive and the scanner is also plugged in by USB.. Expect issues anytime you have an application that is going to take control of the port that TM requires for the backup..

     

    It might be easy to solve by simply using another device that plugs in differently.. ie FW800 disk instead of USB.. or instead of Time Capsule if it is network issue.

     

    Or simply buy a different backup software. Since Mavericks.. Time Machine is troublesome.. that is far from the only backup choice.. or even the best one.

     

    Carbon Copy Cloner is my current favourite.. but others are certainly readily available and doubtless work fine.

  • by RodRivero,

    RodRivero RodRivero Sep 22, 2014 6:25 PM in response to LaPastenague
    Level 1 (0 points)
    Sep 22, 2014 6:25 PM in response to LaPastenague

    Thanks for your answer. It left me disappointed but I guess there is not much I can do. I am backing up to an external drive via a USB and the scanner is plugged in by USB as well.

    I'll check out Carbon Copy Cloner.

    thanks again