E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by jdubb810,

    jdubb810 jdubb810 Sep 22, 2014 7:14 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 7:14 AM in response to E-2043

    Went over to my boyfriends last night, and the past few days my iphone 6 had no problems connecting to his wifi. this time, i was connected to it for awhile, but then i realized i wasn't connected anymore. went over to the wifi setting and realized that the phone wouldn't find ANY wifi networks for a long time...had to keep turning wifi on and off, then finally it found his wifi again but took FOREVER to connect to it. what is wrong?!!!

  • by jimmyjame,

    jimmyjame jimmyjame Sep 22, 2014 7:18 AM in response to jimmyjame
    Level 1 (0 points)
    Sep 22, 2014 7:18 AM in response to jimmyjame

    UPDATE: After restoring WiFi Router and WiFi ADSL Modem it is now back to the way it was no Internet at all regardless of the fast that it is working fine on both Laptop and Desktop PC's without any issues at all.

  • by Evyfeline,

    Evyfeline Evyfeline Sep 22, 2014 7:25 AM in response to jimmyjame
    Level 1 (0 points)
    Sep 22, 2014 7:25 AM in response to jimmyjame

    I read on another thread that someone suggested turning off Bluetooth and their wireless started working again on both their affected devices.  I'm going to try that next after I let both my devices cool down for about a half hour.   Will let you all know.

  • by MissGem,

    MissGem MissGem Sep 22, 2014 7:25 AM in response to MissGem
    Level 1 (0 points)
    Sep 22, 2014 7:25 AM in response to MissGem

    MissGem wrote:

     

    Same situation on my 5s.  Whilst poking around I went to Privacy / Location Services / System Services & disabled WiFi Networking.  That was about 3 hours ago & I've not seen that stupid spinning wheel yet.  This would be the the longest I've gone without resetting Network Settings since updating.

    Guys - try this, it's been about 5 hours for me now & I've still not had a timeout.  That's the only thing I fiddled with.

  • by Djraiu,

    Djraiu Djraiu Sep 22, 2014 7:39 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 7:39 AM in response to E-2043

    I just realized the jokes on us, now our devices stutter just like their presentation lol

     

    Now our devices are so advanced they cant connect to anything

  • by signalshifter,

    signalshifter signalshifter Sep 22, 2014 7:41 AM in response to Evyfeline
    Level 1 (0 points)
    Sep 22, 2014 7:41 AM in response to Evyfeline

    I too have noticed the double cap' issue on my iPad  but I only see it on the Safari browser, and this forum no where else. I do not use Safari. Firefox,  Google, or Chrome is all I use.  I do have WiFi issues, mostly with the iPod Touch 5,  but no different then before the upgrade. I should point out that I do not have an iPhone so many of the problems sited I will not have. However I am going to get an  iPhone 6+ when things settle down in a few months.  I knew better then to purchase an iPad Air with a built in wireless connection, it limits you too much instead I am using a Verizon Jetpack MiFi with 4G connectability. I have zero problems with it.  My home network uses a Apple Airport Extreme,  I have not had any trouble with my network only the usual trouble with my CenturyLink DSL connection.   I do not blame Apple for broken App's that is not Apple problem what few problem I experienced where quickly solved. I have experienced no battery over heating issues, both the iPad Air, and iPod Touch 5 are encased in an OtterBox Defender case. The one issue I do have that I have not yet taken the time to address is My iPod Touch is paired to my iPad Air via Bluetooth, it doesn't work. I am not sure why.  I do have an Apple bench mark. I have my first iPod Touch 2G every so often I pull it out and charge it up, even those the screen looks like it is out of focus it is a marvel how smooth it works, it seem like things have gone down hill since.

  • by Djraiu,

    Djraiu Djraiu Sep 22, 2014 7:44 AM in response to signalshifter
    Level 1 (0 points)
    Sep 22, 2014 7:44 AM in response to signalshifter

    Well, there you have it. Everyone must now go out and buy an air extreme to be able to use their wifi on their idevices.

  • by KonnectDavid,

    KonnectDavid KonnectDavid Sep 22, 2014 7:49 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 7:49 AM in response to E-2043

    I have the same issue with my iPad Air.

     

    It is not a router issue as I have an Airport Extreme as well as airports.

     

    I have done the suggestion of:

    "

    MissGem wrote:

     

    Same situation on my 5s.  Whilst poking around I went to Privacy / Location Services / System Services & disabled WiFi Networking.  That was about 3 hours ago & I've not seen that stupid spinning wheel yet.  This would be the the longest I've gone without resetting Network Settings since updating."

     

    And we will see if that works or not. 

     

    I notice the problem after the ipad is dormant for a while, wether screen is sleep or not.

     

    I have not noticed this on the iPhone 6+ I have now as of yet, just the ipad air.  Apple really needs to look at this.

     

    So glad it is not me, I noticed this last week.

  • by Djraiu,

    Djraiu Djraiu Sep 22, 2014 7:51 AM in response to KonnectDavid
    Level 1 (0 points)
    Sep 22, 2014 7:51 AM in response to KonnectDavid

    Did it work?

  • by Evyfeline,

    Evyfeline Evyfeline Sep 22, 2014 7:54 AM in response to Evyfeline
    Level 1 (0 points)
    Sep 22, 2014 7:54 AM in response to Evyfeline

    Tried turning off BlueTooth.  Didn't work on either iPad 2 or iPad Mini.  Don't have 3G or 4G on either device so I'm pretty much screwed until the problem rights itself....I guess. Really? Apple Really?

  • by philarmonic,

    philarmonic philarmonic Sep 22, 2014 7:57 AM in response to E-2043
    Level 1 (0 points)
    Sep 22, 2014 7:57 AM in response to E-2043

    Since the update on my iPhone 5, the WiFi (across multiple networks - not just one) keeps dropping all the time. I have full signal strength (sat right next to the routers) and yet it drops continuously, and has become unusable. Prior to the update it worked fantastically on all 3 networks.

     

    Update, and fix, soon, please.

  • by Evyfeline,

    Evyfeline Evyfeline Sep 22, 2014 8:05 AM in response to Evyfeline
    Level 1 (0 points)
    Sep 22, 2014 8:05 AM in response to Evyfeline

    Got both my devices working finally.  Go to your WiFi Network and then WiFi Settings

    Erase whatever you have in your DNS settings.

    Replace with Google's:    8.8.8.8

     

    Worked like a charm!

     

    Hope this helps!

  • by jorjitop,

    jorjitop jorjitop Sep 22, 2014 8:28 AM in response to MissGem
    Level 1 (0 points)
    Sep 22, 2014 8:28 AM in response to MissGem

    Thanks MissGem.  If you are a girl, a big kiss on the cheek.  That seems to have worked.  Any idea why?  Do you think that we should turn it back on after Apple updates iOS 8?

     

    HEY EVERYBODY, I THINK THIS IS A SOLUTION!

  • by jorjitop,

    jorjitop jorjitop Sep 22, 2014 8:29 AM in response to Evyfeline
    Level 1 (0 points)
    Sep 22, 2014 8:29 AM in response to Evyfeline

    I would rather not have Wifi than use a Google spyware service!

  • by KonnectDavid,

    KonnectDavid KonnectDavid Sep 22, 2014 8:30 AM in response to Djraiu
    Level 1 (0 points)
    Sep 22, 2014 8:30 AM in response to Djraiu

    It seems to have, although wifi still seems laggy at times.

     

    I use the Bria softphone app for my desktop phone so I will know today for sure.

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