seacapt21

Q: My Iphone 5S is frozen after turning on Voice over.

I upgraded my Iphone 5S to the latest pdate ios 8 now i turned on the voice over and my phone got locked with only the voice over active and responding to any numerals or words when i use my fingers to move over them.

I cannot open the phone by entering my passcode.

Any help will be helpful.

iPhone 5s, iOS 8

Posted on Sep 21, 2014 8:49 PM

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Q: My Iphone 5S is frozen after turning on Voice over.

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  • by King_Penguin,Solvedanswer

    King_Penguin King_Penguin Sep 21, 2014 11:55 PM in response to seacapt21
    Level 10 (133,606 points)
    iTunes
    Sep 21, 2014 11:55 PM in response to seacapt21

    How did you turn VoiceOver 'on' e.g. does a triple-click of the home button turn it on/off ?

     

    With VoiceOver 'on' you need to use a tap-to-select and then double-tap-to-activate process - so to type a character of your passcode you need to tap the character and it should get a box around it to show that it's active, and then double-tap it to type it.

     

    You can turn VoiceOver 'off' by off (using the tap-to-select and then double-tap to activate/type process and 3 fingered scrolling) by going into Settings > General > Accessibility and turn VoiceOver 'off' ; or you can do it by connecting to your computer's iTunes (after typing in your passcode via the tap/double-tap process) : http://support.apple.com/kb/HT5018

  • by seacapt21,Helpful

    seacapt21 seacapt21 Sep 22, 2014 5:23 PM in response to King_Penguin
    Level 1 (0 points)
    Sep 22, 2014 5:23 PM in response to King_Penguin

    Thank you for your solution.It worked like a charm.

    I had to figure 3 fingers scrolling initially but got it eventually and now Happy.

    Thanks

  • by thaifrompa,

    thaifrompa thaifrompa Aug 28, 2015 2:48 AM in response to seacapt21
    Level 1 (0 points)
    Aug 28, 2015 2:48 AM in response to seacapt21

    OMG! thank you for this! I accidently turned voice over on and it was horrible! Thought I lost control for the last 15 minutes. This was the most stressful option in Apples that I have tried.