code2006
Level 1 (0 points)

Q: iSight camera not working, I tried everything

Hi I have a MacBook Pro 13" 2012 and the iSight isn't recogniced

i have reinstalled lion even upgraded to the Mavericks still no luck , reinstalled lion and still no cam

i tired pram smc reset, safe mode , went though all the trouble shooting on the apple website and nothing

its not even coming up in the profile thing were it lists camera or even under usb

the green light is on so there's power to it

i alsocdont have warranty so I don't really want to take it to apple

thanks alex

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Sep 22, 2014 10:56 PM

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code2006

Q: iSight camera not working, I tried everything

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  • by EZ Jim,

    EZ Jim EZ Jim Sep 23, 2014 9:08 AM in response to code2006
    Level 7 (22,547 points)
    Sep 23, 2014 9:08 AM in response to code2006

    code2006 wrote:... I ... went though all the trouble shooting ... and ... its not even coming up in the profile thing ...

     

    Then you almost certainly have a hardware problem.  If you need to get your camera working again, backup your Mac's startup disk and then contact Apple Support or an Apple Authorized Service Provider for professional service.

     

    code2006 wrote: ... I don't really want to take it to apple ...

     

    Having your MBP serviced seems to be the only thing you have not tried.  If you decide not to have it fixed, I can offer three more suggestions:

     

    (1) Don't use a camera,

     

    (2) Use a different computer that has a working camera, or

     

    (3) Try an external cam like one of those shown in this list of some Apple Compatible Webcams.  I think the chances that an external camera will work are slim, but it is possible that one might work even though your inbuilt iSight does not.