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All replies
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Helpful answers
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Sep 22, 2014 4:26 PM in response to jcfeijooby Linc Davis,Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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Sep 23, 2014 11:08 AM in response to Linc Davisby jcfeijoo,This line repeated 1876 times:
20:01:19 coreservicesd: SFLEntryBase::ListHasChanged mach_msg returned 10000004d
and:
23/09/14 20:02:20,281 sandboxd[600]: ([1057]) Mail(1057) deny file-issue-extension /Applications/Safari.app
23/09/14 20:04:11,000 kernel[0]: process Finder[588] thread 12135 caught burning CPU! It used more than 50% CPU (Actual recent usage: 99%) over 180 seconds. thread lifetime cpu usage 230.747479 seconds, (225.379066 user, 5.368413 system) ledger info: balance: 90008456466 credit: 228198905066 debit: 138190448600 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 90115948157
23/09/14 20:04:11,882 ReportCrash[1163]: Invoking spindump for pid=588 thread=12135 percent_cpu=99 duration=91 because of excessive cpu utilization
23/09/14 20:04:11,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x10f1d9000): p=1164[spindump] final status 0x0, allowing (remove VALID) page
23/09/14 20:04:14,394 spindump[1164]: Saved cpu_resource.spin report for Finder version 10.9.4 (10.9.4) to /Library/Logs/DiagnosticReports/Finder_2014-09-23-200414_Mac-Pro.cpu_resource.s pin
23/09/14 20:05:20,325 com.apple.launchd.peruser.502[344]: (com.apple.KerberosHelper.LKDCHelper[1081]) Exited with code: 1
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Sep 23, 2014 12:17 PM in response to jcfeijooby Linc Davis,1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
______________________________________________________________
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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Sep 23, 2014 2:45 PM in response to Linc Davisby jcfeijoo,OK. That's the result.
Start time: 22:12:14 09/23/14
Model Identifier: MacPro4,1
System Version: OS X 10.9.5 (13F34)
Kernel Version: Darwin 13.4.0
Time since boot: 21:39
SATA
WDC WD30EZRX-00DC0B0
WDC WD10EACS-00ZJB0
WDC WD10EACS-00ZJB0
WDC WD30EZRX-00DC0B0
USB
Intuos5 touch M (WACOM Co., Ltd.)
USB Laser Mouse (Logitech Inc.)
Diagnostic reports
2014-09-01 Plex Media Server hang
2014-09-19 Finder hang
2014-09-19 WacomTabletDriver crash
2014-09-21 Preview crash
2014-09-21 com.apple.security.pboxd crash
2014-09-22 Finder hang x6
2014-09-22 SystemUIServer crash
2014-09-22 WacomTabletDriver crash
2014-09-22 WacomTouchDriver crash
2014-09-23 Finder hang x2
2014-09-23 GraphicConverter 9 hang
Log
Sep 22 15:08:26 0xffffff815350c000, 0x01c005e2 Intel82574L::rxFrame - mbuf allocation failed
Sep 22 15:16:07 process Finder[233] thread 2005 caught burning CPU! It used more than 50% CPU (Actual recent usage: 99%) over 180 seconds. thread lifetime cpu usage 215.070443 seconds, (212.815373 user, 2.255070 system) ledger info: balance: 90002746688 credit: 214372542216 debit: 124369795528 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 90103446329
Sep 22 18:05:34 0xffffff815353da00, 0x03e605e2 Intel82574L::rxFrame - mbuf allocation failed
Sep 22 20:17:04 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Sep 22 22:19:47 process Finder[796] thread 41639 caught burning CPU! It used more than 50% CPU (Actual recent usage: 74%) over 180 seconds. thread lifetime cpu usage 90.220650 seconds, (89.519365 user, 0.701285 system) ledger info: balance: 90001423421 credit: 90001423421 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 121572724530
Sep 22 22:28:27 ETH0 cannot assert wake from D3cold
Sep 22 22:28:27 ETH1 cannot assert wake from D3cold
Sep 22 22:36:07 0xffffff814f92ea00, 0x016a05e2 Intel82574L::rxFrame - mbuf allocation failed
Sep 22 22:56:15 process Plex Media Serve[592] caught causing excessive wakeups. Observed wakeups rate (per sec): 501; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 46055
Sep 22 23:06:03 ETH0 cannot assert wake from D3cold
Sep 22 23:06:03 ETH1 cannot assert wake from D3cold
Sep 22 23:07:48 ETH0 cannot assert wake from D3cold
Sep 22 23:07:48 ETH1 cannot assert wake from D3cold
Sep 22 23:27:28 ETH0 cannot assert wake from D3cold
Sep 22 23:27:28 ETH1 cannot assert wake from D3cold
Sep 22 23:27:28 [BluetoothHCIChangeLocalName] fails because POWER IS OFF
Sep 23 00:33:40 ETH0 cannot assert wake from D3cold
Sep 23 00:33:40 ETH1 cannot assert wake from D3cold
Sep 23 12:42:41 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Sep 23 14:30:58 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Sep 23 18:07:29 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Sep 23 19:54:41 SerialATAPI device reconfiguration did not complete successfully. (failedCommandInfo = 0x1)
Sep 23 20:04:11 process Finder[588] thread 12135 caught burning CPU! It used more than 50% CPU (Actual recent usage: 99%) over 180 seconds. thread lifetime cpu usage 230.747479 seconds, (225.379066 user, 5.368413 system) ledger info: balance: 90008456466 credit: 228198905066 debit: 138190448600 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 90115948157
Sep 23 20:37:18 0xffffff813f416200, 0x003b05c8 Intel82574L::rxFrame - mbuf allocation failed
Sep 23 21:01:33 process Leap[1659] thread 92390 caught burning CPU! It used more than 50% CPU (Actual recent usage: 52%) over 180 seconds. thread lifetime cpu usage 156.061397 seconds, (114.762938 user, 41.298459 system) ledger info: balance: 90001732216 credit: 133560976157 debit: 43559243941 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 171359450617
Activity
I/O: 136 ops/s, 27280 blocks/s
CPU per process: mdworker (UID 502) is using 62,8 %
kexts
at.obdev.nke.LittleSnitch (4092)
com.Cycling74.driver.Soundflower (1.5.1)
Daemons
at.obdev.littlesnitchd
Agents
com.wacom.wacomtablet
at.obdev.LittleSnitchUIAgent
ws.agile.1PasswordAgent
com.valvesoftware.steamclean
com.spotify.webhelper
com.plexapp.mediaserver
com.google.keystone.user.agent
launchd
/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist
- at.obdev.LittleSnitchUIAgent
/Library/LaunchAgents/com.wacom.wacomtablet.plist
- com.wacom.wacomtablet
/Library/LaunchDaemons/at.obdev.littlesnitchd.plist
- at.obdev.littlesnitchd
Library/LaunchAgents/com.apple.FolderActions.enabled.plist
- com.apple.FolderActions.enabled
Library/LaunchAgents/com.apple.FolderActions.folders.plist
- com.apple.FolderActions.folders
Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
- com.apple.Safari
Library/LaunchAgents/com.google.keystone.agent.plist
- com.google.keystone.user.agent
Library/LaunchAgents/com.plexapp.mediaserver.plist
- com.plexapp.mediaserver
Library/LaunchAgents/com.spotify.webhelper.plist
- com.spotify.webhelper
Library/LaunchAgents/com.valvesoftware.steamclean.plist
- com.valvesoftware.steamclean
Library/LaunchAgents/ws.agile.1PasswordAgent.plist
- ws.agile.1PasswordAgent
Bundles
/System/Library/Extensions/SiLabsUSBDriver.kext
- com.silabs.driver.CP210xVCPDriver
/System/Library/Extensions/SiLabsUSBDriver64.kext
- com.silabs.driver.CP210xVCPDriver64
/System/Library/Extensions/Soundflower.kext
- com.Cycling74.driver.Soundflower
/System/Library/Extensions/TabletDriverCFPlugin.bundle
- N/A
/System/Library/Extensions/Wacom Tablet.kext
- com.wacom.kext.wacomtablet
/Library/Extensions/LittleSnitch.kext
- at.obdev.nke.LittleSnitch
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.apple.java.JavaAppletPlugin
/Library/Internet Plug-Ins/WacomTabletPlugin.plugin
- com.WacomTabletPluginLib.WacomTabletPlugin
/Library/PreferencePanes/WacomTablet.prefPane
- com.wacom.settingsPrefPane
Library/Audio/Plug-Ins/Components/A52Codec.component
- com.shepmater.A52Codec
Library/Caches/com.apple.Safari/Extensions/1Password.safariextension
- com.agilebits.onepassword-safari
Library/Caches/com.apple.Safari/Extensions/Pin It Button-2.safariextension
- com.pinterest.extension
Library/Internet Plug-Ins/EvernoteSafariClipperPlugin.webplugin
- com.evernote.EvernoteSafariClipperPlugin
Library/Internet Plug-Ins/Picasa.plugin
- com.google.PicasaPlugin
Library/Internet Plug-Ins/RealPlayer Plugin.plugin
- com.RealNetworks.RealPlayerPlugin
Library/iTunes/iTunes Plug-ins/Magnetosphere.bundle
- com.barbariangroup.Magnetosphere
Library/PreferencePanes/Perian.prefPane
- org.perian.PerianPane
Library/PreferencePanes/Secrets.prefPane
- com.blacktree.Secrets
Library/QuickTime/AC3MovieImport.component
- com.cod3r.ac3movieimport
Library/QuickTime/Perian.component
- org.perian.Perian
Library/Widgets/Amazon Art.wdgt
- com.widget-foundry.widget.albumart
Library/Widgets/Delicious Library.wdgt
- com.delicious-monster.widget.library2
Library/Widgets/iCOS.wdgt
- com.apple.widget.icos
Library/Widgets/iStat pro.wdgt
- com.iSlayer.iStatpro4.widget
Apps
/Volumes/Sistema/Applications/INTERNET/Dropbox.app
Contents of /etc/pam.d/prl_disp_service
auth required pam_nologin.so
auth optional pam_afpmount.so
auth sufficient pam_securityserver.so nullok
auth sufficient pam_unix.so nullok
auth required pam_deny.so
account required pam_permit.so
password required pam_deny.so
session required pam_permit.so
session optional pam_afpmount.so
Contents of /System/Library/LaunchDaemons/com.apple.rpmuxd.plist (Apple binary property list)
bplist00” \MachServices_ ProgramArgumentsULabel— _ com.apple.rpmuxd ° _ /usr/libexec/rpmuxd /58KLN
Font issues: 20
Bad plists
Library/Preferences/com.apple.iphotomosaic.plist
Firewall: On
DNS: 80.58.61.250 (static)
Listeners
launchd: afpovertcp
kdc: kerberos
cupsd: ipp
User login items
Memory Scope
- missing value
Agente de la estación base AirPort
- /System/Library/CoreServices/AirPort Base Station Agent.app
Dropbox
- /Volumes/Sistema/Applications/INTERNET/Dropbox.app
Safari extensions
1Password
Pin It Button
Restricted files: 70
Elapsed time (s): 314
-
Sep 23, 2014 4:12 PM in response to jcfeijooby Linc Davis,Quit "Dropbox" and see whether there's an improvement. If not, see below.
Back up all data.
Open the Library folder in your home folder by holding down the option key and selecting
Go ▹ Library
from the Finder menu bar. From the Library folder, move the following folder to the Trash, then relaunch the Finder and empty the Trash
Caches/com.apple.finder
Test. If there's no improvement, move each of these files to the Desktop:
Preferences/com.apple.finder.plist
Preferences/com.apple.recentitems.plist
Preferences/com.apple.sidebarlists.plist
Log out, log back in, and test. If there's no change, put each file you moved back where it was, overwriting the one that may have been created in its place, and log out again. Otherwise, delete the files you moved.
-
Sep 25, 2014 5:21 AM in response to Linc Davisby jcfeijoo,OK. That didn't work. But I deleted a lot of stuff from old installs in caches, some launch agents and launch daemons and it's all working just fine now. Thankyou very much.