HIM8NACE

Q: IOS 8 Update issue with messaging

I updated my 5s, but I am noticing that some of my messages either don't give me a notification or not coming through.  I didnt get any imessages last night only regular text.  Please help!

iOS 8

Posted on Sep 24, 2014 4:43 AM

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Q: IOS 8 Update issue with messaging

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  • by Ingo2711,

    Ingo2711 Ingo2711 Sep 24, 2014 4:49 AM in response to HIM8NACE
    Level 7 (25,942 points)
    iPhone
    Sep 24, 2014 4:49 AM in response to HIM8NACE

    Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

    If this does not help, try these steps:

    To resolve issues with sending and receiving iMessages, follow these steps

    1. Check iMessage system status for current service issues.
    2. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.
    3. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.
    4. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.
    5. Restart your device.
    6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

    If you still can't send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Make sure that the contact you're trying to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

    If you aren't receiving iMessages across all iOS devices

    1. Go to Settings > Messages > Send & Receive on each iOS device and make sure that you signed in with your Apple ID. You must use the same Apple ID on each device.
    2. Go to Settings > Messages > Send & Receive > You Can Be Reached By iMessage At and make sure that you selected each phone number and email address you want to use with iMessage.
    3. If you linked a phone number to your Apple ID with iMessage and the phone number hasn't appeared, follow these steps.
    4. Sign out of your Apple ID in Settings > Messages > Send & Receive and Settings > FaceTime on all devices.
    5. If you're linking a phone number to an Apple ID, sign in to iMessage on your iPhone first. Then sign in to the rest of your device one by one with iMessage and FaceTime.

    copied from iOS: Troubleshooting Messages

  • by HIM8NACE,

    HIM8NACE HIM8NACE Sep 24, 2014 4:57 AM in response to Ingo2711
    Level 1 (0 points)
    Sep 24, 2014 4:57 AM in response to Ingo2711

    I reset the phone, and checked all the setting last night.  I don't know what was going on, but I got my first imessage at 1am and I asked my friend if they text me earlier and he said yes.  I just followed all your steps and signed out and signed in, I hope that can help also.  Thank you,

  • by Ingo2711,Helpful

    Ingo2711 Ingo2711 Sep 24, 2014 4:58 AM in response to HIM8NACE
    Level 7 (25,942 points)
    iPhone
    Sep 24, 2014 4:58 AM in response to HIM8NACE

    You're welcome