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Sep 28, 2014 7:25 AM in response to alejandra70by jason269,Hi, alejandra70.
Thank you for visiting Apple Support Communities.
If VoiceOver is enabled and you wish to disable this feature, here are the steps that I would recommed going through.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If your device is disabled, here are the steps that I would recommend going through.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Cheers,
Jason H.
