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Helpful answers
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Sep 25, 2014 9:51 PM in response to Alec S.by bodyxs,Can you specify the source of your movies? Were purchased iTunes Store, or they are movies that you copied to the iTunes Movie library?
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Sep 25, 2014 11:21 PM in response to bodyxsby Alec S.,The movie is a DVD I own. I copied it to my iTunes library.
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Sep 25, 2014 11:39 PM in response to Alec S.by bodyxs,Can you please be more specific. There are hundreds of apps to rip DVD's, and dozens of video formats. This is the key point to know if your movie have the right format, audio, video and subtitles. Can you play it in QuickTime Player? Does it shows the subitiles?
iTunes should support any video format that works with QuickTime:
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Sep 26, 2014 12:04 AM in response to bodyxsby Alec S.,I ripped it using Handbrake and chose the "Universal" format. It saved it as an mp4 file. Not sure if I ripped it with a subtitle option clicked off. Maybe that was the problem.