Q: Apple 'Software Update' is corrupted
Apple 'Software update' is corrupted!
I am running Mavericks OSX 10.9.4 on an iMac
Have just purchased an iPhone 6 and wanted to restore the settings and content from an older iphone.
iTunes alerted me that i needed itunes 11.4 so I tried to upgrade.
I was linked to the Apple Software Update page and proceeded to click on the OSX 10.9.5 update
Nothing happened. I repeated this and even clicked on the iTunes 11.4 update again nothing happened.
It goes through the routine but no update takes place.
The whole ‘App Store updates’ appears to be corrupted. OSX 10.9.4 is installed yet it wants to install 10.9.4
It says iTunes 11.4 needs to be installed yet it says it is installed when actually iTunes ‘about' reveals 11.3.
It also lists Mac OSX 10.9.5 the most recent update as installed yet only 10.9.4 is installed
Messages that appear are :
- An Error has Occurred. Can’t load data from the Apple software server.
- The file couldn’t be saved because you do not have permission (513)
My attempt at addressing this was to try and install 10.9.4 Group (downloaded not through App Store but from the Mac support website) with no success.
I then did a Command R reboot. Went to utilities and looked at the permissions. A long list of problems were displayed mainly consisting of ‘ACL found but not expected….’
I ran permissions repair which showed the repairs as being completed but when I re-ran the verify, the same long list of problems were displayed.
Permissions repair is not working even though it says it is.
Something is very wrong and i do not know hou to resolve this. Any advice would be appreciated.
All files have been backed up in bootable back up format.
iMac, OS X Mountain Lion (10.8.2), 2.93 GHz Intl Core i7, 2T8HD, 8GB M
Posted on Sep 27, 2014 4:39 PM