Coveholli

Q: IOS 8 won't sync music with itunes

After updating to IOS 8 on my Iphone 5, all of my music was removed.  I tried resyncing it with Itunes - however once completed no new music has gone across.

Anyone know how to fix this??

iPhone 5, iOS 8

Posted on Sep 18, 2014 7:19 PM

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Q: IOS 8 won't sync music with itunes

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  • by Diki,

    Diki Diki Sep 29, 2014 9:22 AM in response to 4theloveofcookies
    Level 1 (4 points)
    Sep 29, 2014 9:22 AM in response to 4theloveofcookies

    I have ios 8.02 on ipad air and iphone 6 plus. Similar problem with music, musci vids, and videos.

    Seem to have solved by going to the musci and video app and going to the shared menu and checking that the main library (on the iMac) is ticked. My devices just had the iPad menu checked. Everything now seems accessible

  • by Greg Bastug1,

    Greg Bastug1 Greg Bastug1 Sep 29, 2014 9:27 AM in response to Diki
    Level 2 (194 points)
    Sep 29, 2014 9:27 AM in response to Diki

    I believe that's just accessing which available library you want to play from...but once you leave the house, there will be no shared devices available - you need to make sure they are downloaded and play properly from the iPad or iPhone, not streaming from a shared library (well, unless thats all you do, but its not relevant to the actual download issue for untethered playback

  • by hchilds,

    hchilds hchilds Sep 29, 2014 9:53 AM in response to Coveholli
    Level 1 (0 points)
    Sep 29, 2014 9:53 AM in response to Coveholli

    Just to drop my experience here, too, I have had an iPhone 6 128 gb for almost a week. Using iOS 8.0.2 currently. iOS 8.0 worked fine with my iPhone 5, but the iPhone 6 has had this same issue described in this thread over and over again: trying to sync with my iTunes library usually leads to the system hanging at the "waiting to sync" period. The only one of the solutions mentioned in the thread above that has had any effect is to restore the phone completely, then add music playlist by playlist. Once the phone hits a certain threshold (seems to be around 70gb, but it's hard to tell), it will hang at the "waiting to sync" period. The new twist is that it deletes all of the music I've already added at this point. I think this started with the 8.0.2 release. This also happens if I try to remove music from the phone, which leads to a phone that appears to be full of music when connected to iTunes, but which appears to have empty playlists when I call up the music app on the phone. Then I have to restore again to put music back onto the phone. That's at least once per day since I got the **** thing, which has been uniquely frustrating in all of my Apple experiences.

  • by MzBling,

    MzBling MzBling Sep 29, 2014 10:10 AM in response to Coveholli
    Level 1 (0 points)
    Sep 29, 2014 10:10 AM in response to Coveholli

    well.... I'm on iPhone 5 and upgraded to ios8 and I've tried everything to get my playlists to load.  Had a gig yesterday and needed music playing on our break so as I stated in an earlier post, I frantically downloaded EZMP3 app and loaded my playlists in there because iTunes only showed about 3 songs out of 25 in that playlist.   Looks like to me that iTunes Match obviously has taken over iTunes ability for me to load my downloads.  I restored my phone again this morning with the tweaks that many of you have mentioned but the songs still won't load from my computer to the phone.  zip! nada! I've heard that iTunes is struggling with sales and so I think they want us all to pay $28 bucks a year or whatever the cost is for IMatch to be able to load our songs into our devices.  I'm boycotting that! I'm a big apple fan but this blew my mind.  I'm going to continue using EZmp3 APP until apple let's me download songs that I didn't buy from them. ...I'm really bummed.

  • by lallo69,

    lallo69 lallo69 Sep 29, 2014 10:14 AM in response to hchilds
    Level 1 (0 points)
    Sep 29, 2014 10:14 AM in response to hchilds

    I tried everything, nothing works.....also because when I try to clean  the memory storage under settings, to clean all music, the setting app crashes!!!

    i have no words: and not even a word from Apple on this topic: probably they are spending their time in organising tomorrow event in a fancy boutique in Paris on Iwatch or looking at when Chinese will give them green light to sell iPhone 6 there..... BACK TO BASICS APPLE!!!! Customers first and not Wall Street. As I already said, apple's biggest asset has always been clients' loyalty which was primarily based on Apple's reliability.... Once there's no reliability left why should I pay as much as twice a Samsung device???? After 3 iPads, 3 iPhone, 5 iPods and 2 iMacs I regret to say that I'll probably go for a Galaxy..... Such a shame, Apple!

  • by Greg Bastug1,

    Greg Bastug1 Greg Bastug1 Sep 29, 2014 10:17 AM in response to lallo69
    Level 2 (194 points)
    Sep 29, 2014 10:17 AM in response to lallo69

    Stop trolling.

     

    If you are real user, try what I said earlier - after several syncs, everything is working and all my music (mostly ripped CD's) are playing fine.

  • by lallo69,

    lallo69 lallo69 Sep 29, 2014 10:17 AM in response to MzBling
    Level 1 (0 points)
    Sep 29, 2014 10:17 AM in response to MzBling

    ...by the way, don't throw your money in f**** iTunes match: I've got it but still.....

  • by lallo69,

    lallo69 lallo69 Sep 29, 2014 10:20 AM in response to Greg Bastug1
    Level 1 (0 points)
    Sep 29, 2014 10:20 AM in response to Greg Bastug1

    AAs I wrote, I can't do the way you did it, simply because if I try to clean my iPhone music library going under settings/usage, as I touch on Music it crashes, so no way to do it....

    I Don't even know why I should spend other nights to solve what is clearly a huge bug in os8..... what are we paying a phone 1000€ for????

  • by cheetahkayak,

    cheetahkayak cheetahkayak Sep 29, 2014 10:21 AM in response to Greg Bastug1
    Level 1 (0 points)
    Sep 29, 2014 10:21 AM in response to Greg Bastug1

    Greg you must be special because everyone else is having issues.

  • by zskoutgr33k90,

    zskoutgr33k90 zskoutgr33k90 Sep 29, 2014 10:25 AM in response to Greg Bastug1
    Level 1 (0 points)
    Sep 29, 2014 10:25 AM in response to Greg Bastug1

    I have (see my previous comment). It doesn't work for me. The only songs on my iPhone right now are the ones I purchased (plus that free album we all got recently). I don't subscribe to iTunes Match (have never done so), either.

  • by MzBling,

    MzBling MzBling Sep 29, 2014 10:38 AM in response to zskoutgr33k90
    Level 1 (0 points)
    Sep 29, 2014 10:38 AM in response to zskoutgr33k90

    Right!  But from what I've read they want us to buy into this feature or else we can't load songs that we DIDN'T buy from iTunes.  When you buy into iMatch we can see our music from any device blah blah blah any where..  The songs I have in iTunes now that I DID NOT buy from iTunes will not load into my iPhone any more.  My powermac is too old and can't use iCloud so they're just screwing up everything here for us to use their products... I'd have to buy a newer computer that handles iCloud and buy a subscription to iMatch in order to load music I bought elsewhere and not from iTunes.  As of now it only shows the songs I bought from iTunes.

    Am I wrong?  From what I've read... I think I'm on the right track.....?

    Apple?  Are you reading this? Do you give a rip? Are you going to leave us hanging here?

     

    A match made in iCloud.

    With iCloud, the music you buy from the iTunes Store automatically appears on all your devices.1 And for music you haven’t purchased from iTunes, iTunes Match is the perfect solution, letting you store your entire collection in iCloud — even music you’ve imported from CDs or purchased somewhere other than iTunes. iTunes Match also lets you listen to music ad-free on iTunes Radio. And it’s built right into iTunes on your computer and the Music app on your iOS devices.2 All you have to do is subscribe. It’s the best way to enjoy all your music anywhere, anytime — on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV.

     

     

    How iTunes Match works.

    iTunes determines which songs in your collection are available in the iTunes Store. Any music with a match is automatically added to iCloud for you to listen to anytime, on any device. Since there are more than 43 million songs in the iTunes Store, chances are your music is already in iCloud.3 And for the few songs that aren’t, iTunes uploads what it can’t match (which is much faster than uploading your entire music library). Even better, all the music iTunes matches plays back from iCloud at 256-Kbps AAC DRM-free quality — even if your original copy was of lower quality.

    Once your music is in iCloud, you can play it from any of your devices. Just browse the complete list of all your music stored in the cloud and tap to play to it. You can store up to 25,000 songs in iCloud (more if songs are purchased from the iTunes Store), but only what you play or download is stored on your device. Tap the iCloud download button to download music from an artist, album, or playlist. So you have immediate access to a huge music library without having to worry about the storage space on your device.

     

    iTunes Store: Subscribing to iTunes Match

  • by Errk!,

    Errk! Errk! Sep 29, 2014 11:03 AM in response to cheetahkayak
    Level 1 (20 points)
    Sep 29, 2014 11:03 AM in response to cheetahkayak

    Not only that, but just about every single fix posted has had the poster coming back and saying never mind, it didn't work.

     

    I really believe there is no fix until Apple fixes iTunes.

     

    Assuming this is the best place to do it, EVERYONE NEEDS TO GO HERE: https://www.apple.com/feedback/iphone.html

     

    ...and TELL Apple about this problem. They aren't going to read the forums; these are for users. If they don't know about it, they can't fix it.

     

    Complete the form and tell them exactly what you are telling us here. Just copy and paste it - it will only take a minute and will be the only thing you can do that will actually contribute toward a real fix.

  • by Peachy37,

    Peachy37 Peachy37 Sep 29, 2014 1:03 PM in response to Errk!
    Level 1 (0 points)
    Sep 29, 2014 1:03 PM in response to Errk!

    So once you have tried to play a song on the iPhone and it won't play as it hasn't synced properly, when you sync again the previously failed song miraculously appears. Not a long term solution especially if you have 3000+ tracks. But if you try to play the first song in an album it will flick through the others until it finds something it can play in that album: If not it closes. You can then sync again and the album appears on the phone. This does improve speed but as I said not a long term solution. Need a proper update to sort this. Please let this not be about wanting us all to subscribe to iTunes match .....

  • by Errk!,

    Errk! Errk! Sep 29, 2014 1:12 PM in response to Peachy37
    Level 1 (20 points)
    Sep 29, 2014 1:12 PM in response to Peachy37

    Yes - I've had times where I've synced and for songs which have recently been modified (adding lyrics or changing album art, for example) I've found that those songs have been removed from the device (I don't even get the greyed out inaccessible listing - it's just completely gone). Every time this has happened, another sync has replaced the song.

     

    I should add that the only way I've been able to avoid it hanging up completely is to restart both the phone and the Mac before a sync, and even then sometimes there is a delay ("Waiting for changes...") of around 30 minutes. But it gets done.

  • by Norman Bruland,

    Norman Bruland Norman Bruland Sep 29, 2014 1:59 PM in response to MzBling
    Level 1 (0 points)
    Sep 29, 2014 1:59 PM in response to MzBling

    I too hope that iMatch is not required. I doubt that it is, because my 5S and 6 are the same software level, and accessing the same iTunes right now.

    I think it is a specific issue with the iPhone 6, because the device behavior is so different from previous devices I've used with this same set of playlists and podcasts: iPhone 3G, iPod Touch 4th gen, iPhone 5, and 5S.

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