Snappy Snappy

Q: Network Headache

I have a small network that has two imac 27" machines running OSX 9 Mavericks, a macbook air, two windows XP machines and a Western Digital Mybook Live 3TB NAS . The network is 10/100/1000 with cat 6 cables.

 

My problem is that  the windows machines access the NAS really quickly but all the macs take forever to open documents and files. There is no difference in the speed of the internet on any of the machines.

 

Can anyone help me as I am very new to macs and am struggling to work out wmhy the macs are not performing as well as the windows machines?

 

Many thanks

iMac, OS X Mavericks (10.9)

Posted on Sep 29, 2014 8:09 AM

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Q: Network Headache

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Sep 29, 2014 10:30 AM in response to Snappy Snappy
    Level 10 (123,506 points)
    Sep 29, 2014 10:30 AM in response to Snappy Snappy

    Open Network Utility in Applications>Utilities>Info tab, select Ethernet & what is the Link Speed & are there any Errors/Collisions on the right?

     

    Are you displaying in Icon or Text mode in Finder?

  • by Snappy Snappy,

    Snappy Snappy Snappy Snappy Sep 30, 2014 12:08 AM in response to BDAqua
    Level 1 (0 points)
    Sep 30, 2014 12:08 AM in response to BDAqua

    Thanks, I am sorry but the network tab in the system preferences doesn't have the tab you describe. I can see on the ethernet tab:

    Status Connected

    Active with an IP address

    Configure IPv4 : Using DHCP

    IP address 192.168.0.18

    Submask 255 255 255 0

    Router 192.168.0.1

    DNS Server then two IP addresses

     

    In the advanced tab I see

    The same info for the IPv4 using DHCP

     

    IPv6 is set to auto

     

    DNS servers show their IP Address 

     

    WINS

    NetBios Name KAY

    Workgroup AGXUK

     

    802.1X  no data

     

    Proxies

     

    No Proxies ticked

    Bypass proxy setings

    *.local, 169.254/16

    Passive FTP is checked

     

    Hardware

     

    MAC Address

    Configure Auto

    Speed 1000baseT

    Duplex fullduplex, flowcontrol

    MTU  Standard (1500)

     

    Sorry but I am a rank novice with macs

     

    Thanks

  • by BDAqua,

    BDAqua BDAqua Sep 30, 2014 10:25 AM in response to BDAqua
    Level 10 (123,506 points)
    Sep 30, 2014 10:25 AM in response to BDAqua

    .

  • by BDAqua,

    BDAqua BDAqua Sep 30, 2014 10:27 AM in response to Snappy Snappy
    Level 10 (123,506 points)
    Sep 30, 2014 10:27 AM in response to Snappy Snappy

    Not System Preferences, but... Network Utility in Applications>Utilities>

  • by Snappy Snappy,

    Snappy Snappy Snappy Snappy Sep 30, 2014 11:38 AM in response to BDAqua
    Level 1 (0 points)
    Sep 30, 2014 11:38 AM in response to BDAqua

    OK sorry I have found it now, and no errors on the right plus I have it in text mode


    Thanks

  • by BDAqua,

    BDAqua BDAqua Sep 30, 2014 12:16 PM in response to Snappy Snappy
    Level 10 (123,506 points)
    Sep 30, 2014 12:16 PM in response to Snappy Snappy

    OK, what kind of docs are these?

     

    In System Preferences>Network... Ethernet, might try Configure... Manually & set MTU to 1492 instead of 1500.