Q: find my iPhone can find my mac but not show the location
hello, i need some feed back. i am using find my iPhone to locate my devices and all is found but one problem, i see that my mac is shown to be online but location not found. how do i get the location to show because my other devices i can see on the map but my mac just shows up as a mac mini. am i doing something wrong?
Message was edited by: belto
Mac mini, Mac OS X (10.7.4), curious about find my iPhone
Posted on Sep 29, 2014 9:07 PM
Yes, your Mac needs to be connected to a Wi-Fi. See this help text: iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac http://support.apple.com/kb/TS4006
Find My Mac can only locate your Mac if it is connected to the Internet via a known Wi-Fi network. If your Mac is connected to the Internet only by an Ethernet cable, Find My Mac will not be able to locate your Mac.
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Your iPad, iPod Touch, or Mac is asleep and not connected to a known Wi-Fi network. You will still be able to request an erase, send a message to display and lock your device, or request that a sound be played. The command will be processed when your device is awakened and connected to the Internet.
Posted on Sep 30, 2014 6:37 AM