Raisin90

Q: How can I transfer pictures from my iPhone 5s to iphone 6

I Cannot get my pictures to transfer to my new iPhone 6 when I from my old iPhone 5S. It usually always transfers everything when you sign in with your apple ID

iPhone 6, iOS 8

Posted on Sep 28, 2014 12:02 AM

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Q: How can I transfer pictures from my iPhone 5s to iphone 6

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  • by Jason L,

    Jason L Jason L Sep 30, 2014 10:23 AM in response to Raisin90
    Community Specialists
    Sep 30, 2014 10:23 AM in response to Raisin90

    Hi Raisin90,

     

    Welcome to Apple Support Communities.

     

    It sounds like you’ve restored your iPhone 6 from a iPhone 5s backup and aren’t seeing the Photo Stream pictures that are saved to iCloud. Take a look at the article linked below, it provides information that may explain why the photos haven’t appeared on the device yet.

     

    iCloud: Troubleshooting missing information after restoring an iOS device

    Photos

    Photos and videos in your Camera Roll are included in your iCloud backup and will download to your iOS device during the restore process.

    • Photos in your Photo Stream are already stored in iCloud, so they are not part of your backup. iCloud stores the photos uploaded to My Photo Stream for 30 days. To keep the photos in your photo streams on your device and make them part of your backups, save these photos to your Camera Roll or another album.
    • To view My Photo Stream or a shared photo stream, make sure the photo stream features are turned on in Settings > Photos & Camera.
    • To recover photos that originally synced to your device from your computer, sync your device using iTunes on a computer.
    • To restore Camera Roll photos to an iPhone or iPod touch, the iCloud backup must be from an iPhone or iPod touch. To restore Camera Roll photos to an iPad, the iCloud backup must be from an iPad.

     

    I hope this helps.

    -Jason