grzmilka

Q: Text message notification

When new message received I don’t get any sound notification also it’s not showing as number in the red circle. My sound is on and phone rings when receiving call. Please advise solution.

iPhone 4, iOS 7.1.2

Posted on Oct 1, 2014 6:00 AM

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Q: Text message notification

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  • by joe_7399,

    joe_7399 joe_7399 Oct 4, 2014 6:19 AM in response to grzmilka
    Community Specialists
    Oct 4, 2014 6:19 AM in response to grzmilka

    Hi grzmilka,

     

    Welcome to the Apple Support Communities!

     

    I understand how frustrating it can be when you are not notified of incoming text messages and do not see any notifications. The first thing I would suggest in this situation would be to check under Settings > Sounds > Text Tone and make sure there is a sound set for text messages.

     

    iOS: Understanding sounds, ringtones, and alerts

     

    To make sure you are receiving the notifications for messages, please refer to the following article about notifications.

     

    iOS: Understanding notifications

     

    If you're not receiving notifications for a specific app, try these steps:

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.

     

    Have a great day,

    Joe