AnnaVod

Q: Problem with finding driver for Xerox Phaser 3117 laser printer.

Hello!

I have trouble with finding appropriate driver for my Xerox Pahser 3111 printer. There is no support for iOS on their official support website.

Thank you for your help.

MacBook Air, iOS 7.1.2

Posted on Sep 29, 2014 4:41 AM

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Q: Problem with finding driver for Xerox Phaser 3117 laser printer.

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  • by pedro d,

    pedro d pedro d Oct 1, 2014 9:58 AM in response to AnnaVod
    Community Specialists
    Oct 1, 2014 9:58 AM in response to AnnaVod

    Hello there, AnnaVod.

     

    The following Knowledge Base article provides some helpful pointers for troubleshooting AirPrint on your iOS device:

     

    About AirPrint

    http://support.apple.com/kb/ht4356

    For best results

    • Make sure your software is up to date. For iOS, verify that your device is using the latest version of iOS available and that the app you're printing from is up to date. For OS X, Use Software Update to update OS X and apps you've purchased from the Mac App Store.
    • To use your AirPrint printer with Wi-Fi, the printer must be connected to the same Wi-Fi network as your iOS device or Mac, either through bridging, or a direct connection to your Wi-Fi network.
    • AirPrint printers connected to the USB port of an Apple AirPort Base Station or AirPort Time Capsule are not supported with AirPrint. Connect your AirPrint printer to your network using Wi-Fi, or connect it to a LAN port on your AirPort device using Ethernet.
    • Make sure that your AirPrint printer is connected to your network before attempting to print. Some AirPrint printers can take several minutes to join a network after being turned on.

    If you're unable to print

    Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."

    1. Make sure your printer has paper, and enough ink or toner installed.
    2. Make sure your printer is connected to the same Wi-Fi network as your iOS device.
    3. Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
    4. Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
    5. Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.

    Important: Printers not listed in this article are not supported by AirPrint. To search for an AirPrint printer model, use the Find feature of your web browser (usually Command-F) to search the list below.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by kutakmir,

    kutakmir kutakmir Nov 1, 2014 4:46 AM in response to pedro d
    Level 1 (0 points)
    Nov 1, 2014 4:46 AM in response to pedro d

    Hello,

     

    I have the same question. Where can I find DRIVER for Xerox Phaser 3117?

     

    I am NOT asking for Airprint knowledge base. How can I get the printer working on Yosemite, MBP 15 mid2010?

     

    Thx,

    Miroslav