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All replies
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Helpful answers
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Jan 9, 2014 10:14 AM in response to AcaciaBransby matt00,Hey AcaciaBrans,
Thanks for the question. I understand you are experiencing issues with Wi-Fi connectivity on your iPhone 4s. The following resource may help to resolve your issue. Also note that some of these steps require access to the Wi-Fi router. If you do not have access to the router, please contact the administrator of the network.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
1. Be sure you're in range of your Wi-Fi router (access point).
2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed,follow these steps.
3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
6. Tap and Forget this Network.
7. Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
9. Update your device to the latest version of software.
10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.
[...]
Unable to locate a Wi-Fi network
1. Verify that the network is available by tapping Settings > Wi-Fi and choosing from the available networks. Note: It may take a few seconds for the Wi-Fi network name to appear.
2. Move closer to your wireless router (access point) and attempt to locate the Wi-Fi network.
3. If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
4. Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports.
5. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks,
Matt M.
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Feb 8, 2014 6:59 PM in response to matt00by Rivers78,I have same problem, all the time I have 2 wifi on my home that normally I use with my devices apple and different brands but today afternoon I couldn't find the networks on my iPhone 4S iPad MacBook prop and a PC are find just my iPhone stops is this a software/firmware issue? I did all you recommend turn off on wifi option, device router and nothing works also I did a network setting reset
Help please
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Feb 21, 2014 8:33 AM in response to Rivers78by JiLiszt,I have exactly the same problem.
I reseted the network settings and restarted my iPhone 4S many times and even in the street, it doesn't detects the wifi networks.
Apple, I need your help.
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May 9, 2014 10:24 PM in response to matt00by S Gittens,Hi this happened to me tonight no wifi networks detected even though the iPad 2 and laptop are fine. I have tried resetting the router, turning off the iPhone and even did a complete factory reset but nothing has worked please help us Apple, too many people are having this issue.
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Jun 25, 2014 1:30 AM in response to AcaciaBransby EveFromDK,Same here! After multiple attempts to do everything suggested on all possible sites across internet, my iPhone 4S still fails to locate wifi networks. There are ca six where I live and several where I work. It finds NONE! Help anybody?!?!?!
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Jul 16, 2014 3:44 PM in response to AcaciaBransby peterfromrockwood,★HelpfulPut it in the freezer in a zip lock bag for 20 minutes. It just worked for
me after trying all of the other suggestions now it connects to wifi
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Sep 15, 2014 6:46 PM in response to peterfromrockwoodby LTuckf,peterfromrockwood wrote:
Put it in the freezer in a zip lock bag for 20 minutes.
WOW! Girlfriends iPhone hasn't been connecting to or detecting WiFi for weeks. After all the other things not working at all, including all the Apple recommended solutions like full phone wipe and software reset/update through iTunes, resetting network settings, manually setting up network, changing settings on router, etc, I just gave the freezer method a shot. I only left it in for maybe 4 or 5 minutes because I'm impatient and when I took it out it instantly detected and connected to my WiFi.
Don't knock it til you try it! Totally worked first try!
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Sep 22, 2014 10:30 AM in response to AcaciaBransby uniqueusername8,Freezer also worked for me. I tried everything else first, including factory reset. To get the freezer trick to work, I had to have the phone turned on, freeze it for at least 20 minutes, take phone out and wake it up. Within a few seconds it shut its self off, probably due to being outside of it's temperature operating range. After warming and restarting the 4S, wifi worked again and was able to display available networks (as well as connect to them).
Have the phone in a ziplock bag until it is fully re-warmed to prevent moisture. Also, freezing is probably not the best thing for your battery. I have read that is especially true for a fully charged battery, so run it down some before starting.
The problem returned in a couple of days and was able to be fixed again the same way. I suspect that connecting the phone to my car's bluetooth may be causing the Wifi problem, so am testing with bluetooth off for a while.
iOS 7.1.2
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Sep 22, 2014 10:20 PM in response to uniqueusername8by Riqui4523,I Can understand. I have the iPhone 6 and my wifi cannot find any available wifi connections. This has happened several times and I have had to turn off my phone and restar it. Please fix this Apple.
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Oct 1, 2014 6:43 PM in response to matt00by Pei86,This is happening to me as well and none of apple's solutions have worked nor can I find any solutions on the internet. There are too many people who are experiencing this problem for it to be a coincidence, cmon apple you need to step up your game and fix this before you start loosing costumers.
-Pei
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Sep 8, 2015 10:45 AM in response to uniqueusername8by mqasim4u,woooooooooow!
it works.
i tried it. put my iphone4s in Freezer for ten minutes. than it started work.
coooool
thanks for sharing .
Regards
Muhammad
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Sep 15, 2015 10:53 PM in response to peterfromrockwoodby KarlPest,Freezer ok for me too. iPhone 4s.
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Sep 21, 2015 4:33 AM in response to peterfromrockwoodby benvolio1979,OK, I have been using and repairing iPhones over the years. This problem stumped me! I thought I would try the freezer, just because! And it worked!!! It actually worked. I was one step away from getting it taken apart and repaired. Know body offered this fix! Thank you!!
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Oct 4, 2015 6:10 AM in response to AcaciaBransby Sabrieo,I was skeptical about this. I mean, come on! Put it in the freezer? But I had tried everything under the sun, so I gave it a go - and it WORKED. I don't know how or why, but it did. So thanks to whoever suggested it