HT201363: About Apple ID security questions
Learn about About Apple ID security questions
Q: rest the security questions
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by King_Penguin,Oct 2, 2014 5:41 AM
King_Penguin
Oct 2, 2014 5:41 AM
in response to christinafromnottingham
Level 10
(133,666 points)
iTunesFor info these are user-to-user forums, you're not talking to iTunes Support nor Apple.
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620