-
All replies
-
Helpful answers
-
Oct 2, 2014 2:16 PM in response to tncanuckby Matt_M.,Hey tncanuck,
Thanks for the question. There are a few reasons as to why you may not hear notification sounds from the lock screen or when your phone is locked. First, let’s check to see if Do Not Disturb was accidentally enabled:
Use Do Not Disturb on your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5463?
Second, you can check to see if your Ring/Silent switch is set to silent mode:
http://help.apple.com/iphone/8/#/iph3bd01398
Thanks,
Matt M.
-
Oct 2, 2014 3:41 PM in response to tncanuckby joedogzonkraugz,i have this same problem on my iphone 5s. it will sound when i press the home or power button. and i noticed that it mainly happens when i am connected to wifi
-
Oct 2, 2014 3:43 PM in response to Matt_M.by joedogzonkraugz,the do not disturb is turned off and it still happens
