Drizzt90

Q: Anyones health kit app stop working?

I went to bed last night and everything was tracking fine between my Healthkit app and myfitnesspal app. I had 5 or 6 things pinned to my dashboard. I woke up and it is all gone.. Nothing is pinned to my dashboard and when I swipe to put it on my dashboard and press back it still isn't there and I go back in and it is switched off. I click on the Show all data and it does the spiny thinking icon forever and won't populate. But my steps I think are still being calculated in myfitnesspal. I have killed all open apps, soft restart, hard restart and nothing has fixed it. I have the iPhone 6 64gb ATT with the os and all apps updated.

iPhone 6, iOS 8

Posted on Sep 28, 2014 1:00 PM

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Q: Anyones health kit app stop working?

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  • by michaelfromcrystal beach,

    michaelfromcrystal beach michaelfromcrystal beach Oct 1, 2014 5:31 PM in response to tonifromwellsville
    Level 1 (0 points)
    Oct 1, 2014 5:31 PM in response to tonifromwellsville

    Yes.  My Fitness Pal is aware of the problem, and currently working on the fix.

  • by EricAlanDSM,

    EricAlanDSM EricAlanDSM Oct 2, 2014 1:41 PM in response to Mitch Aunger
    Level 1 (0 points)
    Oct 2, 2014 1:41 PM in response to Mitch Aunger

    Opening the Health App, clicking Health Data, Fitness, Steps, walking around and restarting it while still having this window open worked for me.  Annoying.  But it worked.

  • by krojo,

    krojo krojo Oct 2, 2014 7:16 PM in response to EricAlanDSM
    Level 1 (10 points)
    Oct 2, 2014 7:16 PM in response to EricAlanDSM

    Health app is obviously buggy. Hard reset always works but sometimes I have to it several times a day. Good thing is that the data is still on the phone. Health just is not displaying it. Hopefully next iOS release will fix this issue.

  • by tonifromwellsville,

    tonifromwellsville tonifromwellsville Oct 4, 2014 9:44 AM in response to krojo
    Level 1 (0 points)
    Oct 4, 2014 9:44 AM in response to krojo

    WEll i woke up this morning after my fitness pal had an update yesterday and everything has disappeared there is nothing on the dashboard no steps nothing and when i go in and click on add to dashboard still nothing. This is just ridiculous.

  • by Sooner Al,

    Sooner Al Sooner Al Oct 4, 2014 10:55 AM in response to tonifromwellsville
    Level 2 (268 points)
    iPhone
    Oct 4, 2014 10:55 AM in response to tonifromwellsville

    Same here. Working yesterday but not today...

  • by dljudd,

    dljudd dljudd Oct 4, 2014 3:40 PM in response to Drizzt90
    Level 1 (1 points)
    Oct 4, 2014 3:40 PM in response to Drizzt90

    I Had to Restart serveral times the all the sudden it data came back in Healthkit. When in Healthkit and then Health Data then Futness Data then steps if you click on the detail in the upper right to show all recorded data. If the wheel is spinning trying to refresh and you get no data then the Health kit app is hung up and will require a hard restart to fIx. Maybe several times like I did. Then it will come back. It is apparently an Apple issue and not Fitness Pal since it cant read the data from the M7 chip. I had to hold the home button and power button to restart but as soon as the Apple came up I released the buttons and then held the again quickly abut 3 times before it reset. Good luck.

  • by wil_or,

    wil_or wil_or Oct 4, 2014 3:45 PM in response to marcus from kings lynn
    Level 1 (4 points)
    Oct 4, 2014 3:45 PM in response to marcus from kings lynn

    Hard reset appears to help, but health kit app will eventually lose all data again. I've tried hard reset, every time the data is back, but after a while it goes back to empty.

  • by Avtaar,

    Avtaar Avtaar Oct 4, 2014 4:01 PM in response to Drizzt90
    Level 1 (0 points)
    Oct 4, 2014 4:01 PM in response to Drizzt90

    I have the same issue with the health app. It needs to be fixed by Apple. I am sure they are aware of the issue.

    Some times the dashboard is empty and all of a sudden the data is displayed.. Some time restarting the phone helps sometimes even that does not help. Well its not worth wasting time on this, we can as well take few more steps and climb few more stairs and get healthier as Apple takes some more time to fix it.

    And I have noticed that the data is stored somewhere but its not consistently displayed on the dashboard. Its playing peek-a-boo with us...

  • by bb-15,

    bb-15 bb-15 Oct 5, 2014 2:16 AM in response to michaelfromcrystal beach
    Level 1 (4 points)
    Oct 5, 2014 2:16 AM in response to michaelfromcrystal beach

    It seems that Health Kit has so many problems that it is barely useful.

    While My Fitness Pal is working on a fix, I use Lose It which barely communicates with Health Kit. (Maybe a good thing?)

    I expect over time that a program like Lose It (which has a lot of my health data) may eventually fully communicate with Health Kit.

    But that may be a year + away.

    In the mean time, I'm not going to enter my health data twice.

    These health programs need to work better together.

  • by 1noel9,

    1noel9 1noel9 Oct 5, 2014 2:40 AM in response to Drizzt90
    Level 1 (0 points)
    Oct 5, 2014 2:40 AM in response to Drizzt90

    so I guess Health app have some problems then, after using it for a week or two, this problems always occur to me and it ***** to reboot my phone every time my data is erased

  • by michaelfromcrystal beach,

    michaelfromcrystal beach michaelfromcrystal beach Oct 5, 2014 6:13 AM in response to bb-15
    Level 1 (0 points)
    Oct 5, 2014 6:13 AM in response to bb-15

    MyFitnessPal is working perfectly now!!

  • by Visa_issue_guy,

    Visa_issue_guy Visa_issue_guy Oct 5, 2014 7:01 AM in response to marcus from kings lynn
    Level 1 (1 points)
    Oct 5, 2014 7:01 AM in response to marcus from kings lynn

    health app was more or less stuck/frozen after I started it and became useless and got my who,e phone stuck.

    The reset seems to do the trick for now, and the data is still in there...

     

    It is a pity though that using a heart monitor, the heart rate results in one stat and not a nice continuous overview on the dash.

  • by Giophone,

    Giophone Giophone Oct 6, 2014 12:02 PM in response to Drizzt90
    Level 1 (0 points)
    Oct 6, 2014 12:02 PM in response to Drizzt90

    Also for me, Health app is obviously buggy. Soft reset seems to work but sometimes I have to it several times a day. After reset the data is still on the phone. Health just is not displaying it. Hopefully next iOS release will fix this issue.

    I use iPhone 6 on IOS 8.0.2

  • by Tidum,

    Tidum Tidum Oct 6, 2014 12:48 PM in response to Giophone
    Level 1 (0 points)
    Oct 6, 2014 12:48 PM in response to Giophone

    iPhone 6 Plus with iOS 8.0.2. Health app does not work at all. Cant see anything on dashboard, even if I turn it ON. Tapping on ME goes into an infinite spinner. I am using MYFitnessPal. ***** big time..

  • by petermaz,

    petermaz petermaz Oct 6, 2014 1:04 PM in response to Tidum
    Level 1 (10 points)
    Oct 6, 2014 1:04 PM in response to Tidum

    Apple knows about this and is woprking on a fix. In the mean time you can quit the health app (double click the home button and then swipe health app upward) and wait a few seconds to make sure it fully quits. Then do a hard restart (Hold down home button and power switch at the same time until the apple appears).

    This will fix your problems but they will re-occur, we will all just have to wait for the update for a fix.

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