kscableguy

Q: iPhone 6 Plus Screen Orientation Sticks

I have an iPhone 6 Plus, 64GB. I am having the followign issue:

 

My screen will either get stuck in landscape or upside down. Yes, I said upside down. There are times I will unlock the the phone and when the home screen comes up, everything is upside down, just like an iPad would be when you turn it around. Even when I spin the phone around, trying to get it to turn the screen, it won't rotate the icons. I hit the power button, and unlock it again, but it doesn't always fix it. Last time it was stuck, I had to power the phone off and back  on before it would work right again.

 

I have checked the orientation lock button, and it is not activate.

 

I have checked to see if my screen is regular or zoom and it is set to regular.

 

Anyone else seeing this? I wonder if it is a bug with hardware that controls orientation?

Posted on Sep 21, 2014 7:29 PM

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Q: iPhone 6 Plus Screen Orientation Sticks

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  • by mterranova,

    mterranova mterranova Sep 29, 2014 5:02 PM in response to jchan0907
    Level 1 (0 points)
    Sep 29, 2014 5:02 PM in response to jchan0907

    iphone 6 128, same issues, the screen orientation lock is not on, but screen freezes/sticks in vertical when holding horizontal, after power down and up works but then sticks and is slow to switch orientation

  • by emtjoseph,

    emtjoseph emtjoseph Sep 29, 2014 5:34 PM in response to mterranova
    Level 1 (0 points)
    Sep 29, 2014 5:34 PM in response to mterranova

    Indeed, resetting all settings has worked for me. I have not been able to reproduce the issue since.

  • by jpdijock,

    jpdijock jpdijock Sep 30, 2014 3:30 PM in response to emtjoseph
    Level 1 (0 points)
    Sep 30, 2014 3:30 PM in response to emtjoseph

    It worked for me too until it happened again a few hours later.

    I held down the on/off button until it asked me if I wanted to restart the device.  I hit cancel and the home screen returned to normal.

    I REALLY hope Apple address this bug with the phone/ios.

  • by ivluta1,

    ivluta1 ivluta1 Oct 1, 2014 6:28 AM in response to mterranova
    Level 1 (0 points)
    Oct 1, 2014 6:28 AM in response to mterranova

    Yea.....reset all settings worked for a couple of day....its back.  I'm not going to reset all setting again, took some time to get all my settings back to the way I want.  Apple need to address this issue. 

  • by Joyrex,

    Joyrex Joyrex Oct 1, 2014 7:18 AM in response to raymondfromnorman
    Level 1 (0 points)
    Oct 1, 2014 7:18 AM in response to raymondfromnorman

    I am also experiencing the upside down issue, and sometimes turning the orientation lock on and off again fixes it. I also cannot get the iPhone 6 Plus to go into landscape mode on the main screen from time to time. I'm going to try a reboot and see if that solves it or not, but it appears to be software-related and not hardware-related.

     

    I'm on iOS 8.0.2, and didn't experience this on iOS 8 until the 8.0.2 update.

  • by jchan0907,

    jchan0907 jchan0907 Oct 1, 2014 7:33 AM in response to kscableguy
    Level 1 (0 points)
    Oct 1, 2014 7:33 AM in response to kscableguy

    I tried the Reset All Settings workaround and the condition came back after about 48 hours. I'be powered down the phone and powered it back on which seems to help for a little while. This needs a root cause and a fix as it makes the phone very frustrating to use

  • by not_in_my_name,

    not_in_my_name not_in_my_name Oct 1, 2014 3:00 PM in response to kscableguy
    Level 1 (0 points)
    Oct 1, 2014 3:00 PM in response to kscableguy

    Calibrating the compas fixed the problem for me.

  • by Docal97,

    Docal97 Docal97 Oct 1, 2014 3:07 PM in response to Deniolan
    Level 1 (60 points)
    Oct 1, 2014 3:07 PM in response to Deniolan

    I have the same problem with a 6+. I have found the same solution as you mentioned, Namely holding down the home and power buttons simultaneously. When the iPhone restarts, the orientation is back to normal. I have to think that this is a software issue and will be resolved in one of the upcoming updates that Apple is sure to releaseo

  • by GK,

    GK GK Oct 1, 2014 3:13 PM in response to kscableguy
    Level 1 (0 points)
    Oct 1, 2014 3:13 PM in response to kscableguy

    I had the same issue. I just set the display back to standard and all apps rotate ok. I set it back to zoom (the mode I want) and all apps keep rotating ok. I guess that is what Reset All Settings is doing. I've just done it, so perhaps in a couple of days the issue will come back, but at least if that happens I can do this again instead of reset all settings.

    By the way, I have an iPhone 6 (not a 6+) on 8.02.  This is definitively a soft issue, not a hardware one.

  • by Uyzer,

    Uyzer Uyzer Oct 1, 2014 7:56 PM in response to GK
    Level 1 (0 points)
    Oct 1, 2014 7:56 PM in response to GK

    I was having this problem, but if you go to Settings > General > Accessibility, then turn off Reachability it will fix it. You can then turn Reachability back on once you've confirm the orientation has been fixed.

  • by KiCkA$$,

    KiCkA$$ KiCkA$$ Oct 2, 2014 3:11 PM in response to kscableguy
    Level 1 (0 points)
    Oct 2, 2014 3:11 PM in response to kscableguy

    I am having the same problem. It is happening very often. When I turn on my phone it's in Landscape mode and I rotate it and nothing happens. It's stuck on landscape mode.

     

    I turned off and turned back on and it is back to normal which is Portrait mode. It's ridiculous. Looks like it didn't get tested at all.

  • by CPARKTX,

    CPARKTX CPARKTX Oct 3, 2014 10:09 AM in response to KiCkA$$
    Level 1 (0 points)
    Oct 3, 2014 10:09 AM in response to KiCkA$$

    EExact same issue, iPhone 6 64gb. Gets stuck in lanscape.

  • by nicoFR29,

    nicoFR29 nicoFR29 Oct 3, 2014 4:37 PM in response to kscableguy
    Level 1 (0 points)
    Oct 3, 2014 4:37 PM in response to kscableguy

    Having the same problem. I just locked the orientation and it came back to normal. Hope it doesn't continue though because it's annoying having to do that each time.

  • by Maverick6017,

    Maverick6017 Maverick6017 Oct 3, 2014 4:55 PM in response to nicoFR29
    Level 1 (0 points)
    Oct 3, 2014 4:55 PM in response to nicoFR29

    YYes this is a minor glitch indeed. To fix this problem just make a call and hang up. This will reset the screen again.

     

    IPhone 6 plus 64gb

     

    i hold phone in a vertical position and attempt to call say for example *611 then hang up. Screen should return to normal.

  • by erick.boileau,

    erick.boileau erick.boileau Oct 5, 2014 8:50 AM in response to Maverick6017
    Level 1 (0 points)
    Oct 5, 2014 8:50 AM in response to Maverick6017

    Same issue on my iphone 6 plus
    Ipad 3 or Iphone 5s in the familly have not that problem  with IOS 8x

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