hobbs1977

Q: phone will not ring after ios update

Since I recently updated my iPhone 5s to ios 8.0.2 i am having a problem where it will not ring when I get incoming calls. what can be done to fix this issue?

iPhone 5s, iOS 8

Posted on Oct 1, 2014 8:07 AM

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Q: phone will not ring after ios update

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  • by joe_7399,

    joe_7399 joe_7399 Oct 4, 2014 7:25 AM in response to hobbs1977
    Community Specialists
    Oct 4, 2014 7:25 AM in response to hobbs1977

    Hi hobbs1977

     

    Welcome to the Apple Support Communities!

     

    I know it must be frustrating when you iPhone will not ring when you have an incoming call. The first thing I would suggest as far as troubleshooting would be to check the ring/vibrate switch on the side of your iPhone, just above the volume buttons, to make sure the ringer isn’t silenced. If the ringer is not silenced, continue to read over the information in the attached article to troubleshoot your iPhone sound. 

     

    iOS: Understanding sounds, ringtones, and alerts

     

    Have a great day, 

    Joe