HT201363: About Apple ID security questions
Learn about About Apple ID security questionsQ: Hi i have 2 security questions but i forget them and i followed the instructions but the reset for security question i can't find ... Hi i have 2 security questions but i forget them and i followed the instructions but the reset for security question i can't find it there is nothing. Please help me :( more
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Helpful answers
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Oct 4, 2014 8:04 AM in response to TheGamer777by Niel,You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Oct 4, 2014 8:04 AM in response to TheGamer777by King_Penguin,If you aren't getting the reset link then you don't have a rescue email address (which is not the same thing as an alternate email address) on your account, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570