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Helpful answers
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Oct 5, 2014 8:40 AM in response to paulfromcape townby sterling r,Howdy there Paul,
It sounds like your iPad is unexpectedly disconnecting from your cellular service. I would use the troubleshooting in the following article to help you get that resolved:
If you see No Service in the status bar of your iPhone or iPad
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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Oct 7, 2014 4:58 AM in response to sterling rby bills1999,Anyone else having the same issue after the ios 8.0.2 update on the Ipad 2? It is a bit ridiculous that I have to keep restarting my device. Any chance Apple is assisting with this issue?
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Oct 7, 2014 4:59 AM in response to paulfromcape townby bills1999,Don't upgrade to 8.0.2 because that does not fix the problem.
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Oct 7, 2014 4:59 AM in response to paulfromcape townby bills1999,Don't upgrade to 8.0.2 because that does not fix the
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Oct 7, 2014 5:01 AM in response to paulfromcape townby bills1999,Don't upgrade to ios 8.0.2 as it does not fix the issue. Have you gone to an Apple store to see what the company will do to assist with the issue?
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Mar 17, 2015 7:11 AM in response to paulfromcape townby RAJTO,Don't know if my "No Service" problem was related to iOS8 or not, but I took the iPad into my Vodafone centre, the lady took out the SIM card, wiped it on her sleeve, put it back and -- that fixed it!
