HT200008: Identify your Apple TV model
Learn about Identify your Apple TV model
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Helpful answers
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Oct 6, 2014 6:37 PM in response to gherrinby bodyxs,If you have the aluminum Apple Remote, press and hold the Menu and Right buttons for 6 seconds.
For the white Apple Remote, press and hold the Menu and Next/Fast-forward buttons for 6 seconds.
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Oct 7, 2014 2:42 AM in response to gherrinby Winston Churchill,Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.