NikCh

Q: iPad Air WiFi (5GHz) issues after iOS 8 upgrade

After upgrading to iOS 8, my iPad Air only has a stable connection at 2.4GHZ; using 5GHz causes it (Safari amongst other programs) to hang and lose internet (but not necessarily the wifi link).  Fortunately, I can set up 2 SSIDs on my router and so 'force' the 2.4GHz connection, so I can still use the device.

 

The iPad's internet link worked perfectly well before the upgrade, so I'm assuming it to be a software/OS issue, not a router one.

 

Are others having the same, or similar problem?

Has this happened with previous upgrades?

Is there likely to be a software fix for it?

iPad Air Wi-Fi, iOS 8

Posted on Sep 19, 2014 6:22 AM

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Q: iPad Air WiFi (5GHz) issues after iOS 8 upgrade

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  • by johnfromscotland,

    johnfromscotland johnfromscotland Oct 7, 2014 7:40 AM in response to reccos10
    Level 1 (15 points)
    Oct 7, 2014 7:40 AM in response to reccos10

    Yup add me to the list of affected iPads. Strange thing is that my iPhone work fine. 5ghz is a no go except on channel 100 for some strange reason Via my airport extreme router.

     

    Apple please give us a fix soon.

  • by MBinPotomac,

    MBinPotomac MBinPotomac Oct 7, 2014 10:59 AM in response to gazole
    Level 1 (0 points)
    Oct 7, 2014 10:59 AM in response to gazole

    iit's interesting that it only is an iPad problem. IPhone must have a different location algorithm involving cells.

  • by jhonryan,

    jhonryan jhonryan Oct 7, 2014 11:19 AM in response to MBinPotomac
    Level 1 (0 points)
    Oct 7, 2014 11:19 AM in response to MBinPotomac

    MBinPotomac wrote:

     

    iit's interesting that it only is an iPad problem. IPhone must have a different location algorithm involving cells.

    My iPad is cellular (*NOT* wifi only).  In my case, I held off updating my iphone pending a review on my ipad.

     

    That said, unless I was mistaken, I recall seening a number of issues reported here with regards to iphones as well.

  • by johnfromscotland,

    johnfromscotland johnfromscotland Oct 7, 2014 11:42 AM in response to NikCh
    Level 1 (15 points)
    Oct 7, 2014 11:42 AM in response to NikCh

    Just tested ios 8.1 beta 2. Can confirm the wifi issue has been resolved.

  • by tom44,

    tom44 tom44 Oct 8, 2014 2:51 PM in response to NikCh
    Level 1 (0 points)
    Oct 8, 2014 2:51 PM in response to NikCh

    Add me to the list too. Ipad is essentially bricked by ios 8.02 and 5ghz problem.

     

    To those whose solution to this is separate out your 2.4ghz and 5ghz networks. A. Why should people do that? B. Apple ought to fix their software C. Most people aren't going to be savvy enough to do this

  • by threepointone,

    threepointone threepointone Oct 9, 2014 4:07 PM in response to NikCh
    Level 1 (0 points)
    Oct 9, 2014 4:07 PM in response to NikCh

    My iPad Air has exactly the same issue since the upgrade to iOS 8. It will work for about 3 seconds on 5Ghz but as soon as you call up another webpage it hangs!

     

    Please issue a fix soon, Apple!

  • by laurencesaul,

    laurencesaul laurencesaul Oct 9, 2014 5:00 PM in response to NikCh
    Level 1 (0 points)
    Oct 9, 2014 5:00 PM in response to NikCh

    iH8 ios, now iH8 apple router too

  • by Inkpump,

    Inkpump Inkpump Oct 10, 2014 2:47 PM in response to NikCh
    Level 1 (0 points)
    Oct 10, 2014 2:47 PM in response to NikCh

    Yes add me to the list. 2.4 ghz stable but 5 ghz is good for 10 seconds

    COme on Apple please fix this. I was so proud of my IPad Air

  • by yosh8585,

    yosh8585 yosh8585 Oct 10, 2014 3:06 PM in response to NikCh
    Level 1 (0 points)
    Oct 10, 2014 3:06 PM in response to NikCh

    Apple doesn't like to acknowledge nor fix their mistakes in a timely fashion. 

  • by AndreasSt,

    AndreasSt AndreasSt Oct 10, 2014 10:52 PM in response to NikCh
    Level 1 (18 points)
    Apple TV
    Oct 10, 2014 10:52 PM in response to NikCh

    Yes, my iPad Air doesn't work stable on 5GHz. I'm using a new AirPort Time Capsule with 802.11ac WiFi as router.

  • by jacksonic,

    jacksonic jacksonic Oct 12, 2014 6:07 PM in response to Gary Waxman
    Level 1 (0 points)
    Oct 12, 2014 6:07 PM in response to Gary Waxman

    uusing airport utility, go to advanced settings, select radio settings, change from < auto > to 2.4, update via save, then change back to < auto > and save again. Also update the < radio channel > settings via same method.  The software glitch is that it does not refresh the airport or airport extreme settings

  • by waxhawsam,

    waxhawsam waxhawsam Oct 15, 2014 7:18 AM in response to tom44
    Level 1 (4 points)
    Mac OS X
    Oct 15, 2014 7:18 AM in response to tom44

    Add me to the list as well, Apple iPad Mini Retina with 8.0.2, 5G drops out, all other devices in my house (Macbook Air's, MBP, Airport express) all connect fine. I am also using a Netgear R7000.

     

    Tom44, to your question about splitting the SSID's, I agree you shouldn't have to do this to fix what looks to be an IOS issue. But as a long time wireless network engineer, I can say there is a good reason to split them. As I am sure most folks know, there is a lot of junk in the 2.4G spectrum, so speeds tend to be slower but you typically get better range. With just the opposite for 5G (although with the new 11AC routers I am seeing fantastic 5G range.) So the benefit of splitting up your SSIDs between 2.4 and 5 is to all you to segregate your network devices. Devices that need maximum bandwidth should be on the 5G, with other devices going on the 2.4.

     

    It's a control thing, if you don't have the need or care, then keep the SSIDs the same and allow all the wireless devices to decide which to connect.

  • by rmacintosh,

    rmacintosh rmacintosh Oct 17, 2014 7:33 AM in response to NikCh
    Level 1 (0 points)
    Oct 17, 2014 7:33 AM in response to NikCh

    add another iPad Air to the list of WiFi problems. I've had to dust off my dell laptop and put my iPad away as it is no use to me anymore. I highly regret doing the ios8 update

  • by yosh8585,

    yosh8585 yosh8585 Oct 17, 2014 7:43 AM in response to rmacintosh
    Level 1 (0 points)
    Oct 17, 2014 7:43 AM in response to rmacintosh

    They might fix it with 8.1 on Monday.

  • by Jo2708,

    Jo2708 Jo2708 Oct 17, 2014 12:42 PM in response to rmacintosh
    Level 1 (0 points)
    Oct 17, 2014 12:42 PM in response to rmacintosh

    My iPad is doing the same whether using wifi or 3G sim. I am so over having to re start it all the time to restore the connection.

     

    Come on Apple, get this fixed already!!!!

     

    Sent from my iPad

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